EHR Specialist

Articularis Healthcare•Summerville, SC

1d•Onsite

About The Position

The EHR Specialist develops and delivers support, best practice workflows, training and reporting tools related to the implementation and support of our multiple EHR platforms.

Requirements

Bachelor's degree.
5 years Healthcare experience.
5 yearsexperience with EHR Systems.
Ability to exercise judgment in prioritizing work, responding to customer needs, and in determining when an inquiry requires higher-level involvement.
5+ years of clinical systems implementations.
NextGen, Athena or EPIC experience required.
Detail-oriented and tech-savvy individual who is passionate about improving healthcare processes and patient outcomes.
Possess a detailed understanding of workflows and system configuration, communicate and advocate best practice use of the system.

Responsibilities

Collaborate with IT teams to troubleshoot EHR system issues and implement necessary updates and enhancements
Responsible for supporting interface mapping, health information exchanges and third party connections.
Responsible for maintaining an in-depth understanding of clinical and business operational workflows in order to develop and implement workflow documentation for our applications.
Responsible for providing support to development team in the form of comprehensive testing of all aspects of Practice Management software.
Responsible for providing technical support, troubleshooting and identifying opportunities where appropriate for Practice Management system improvements.
Assesses, plans, develops, and implements educational programs for staff based on needs assessments, new computer applications, system updates, and other organizational goals and changes.
Provides classroom and one-on-one traininig and support for end users, including support staff and clinicians.
Assesses new and upcoming features and in response refines training program components based on user needs.
Works cross-functionally with billing team to analyze and troubleshoot any issues with AHG clinical documentation in the EMR.
Manages initial educational and training objectives and continuously works with leaders to address gaps in knowledge and provide additional training as needed for Practice Management functions.
Conducts needs and skills assessments for end users to determine the type and duration of training needed.
Develops training documentation, outlines, and delivers training to end-users with varying levels of computer literacy in a range of clinical modules/applications.
Other duties as assigned.