EHR Clinical Solutions Analyst (Epic Real-Time Eligibility (RTE)), Remote - ITS-Enterprise Access

University of Texas Medical Branch (UTMB) • Galveston, TX

36d • Remote

About The Position

This position is responsible for formulating and designing specifications for highly complex software and programming applications and/or modifying/maintaining existing applications. Investigates, identifies, and implements appropriate solutions for clinical systems to support new and existing initiatives, enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features that end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission.

Requirements

• Bachelor’s degree in a related field and five years of related experience.
• An equivalent combination of education and experience relevant to the role may be considered for this position.
• Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, implementation of solutions, and knowledge of system adoption strategies.

Nice To Haves

• Real-Time Eligibility (RTE) Certification or accreditation is preferred.

Responsibilities

• Independently solves highly complex technical issues, while also documenting solutions and mentoring other technical staff on how to resolve similar issues.
• Prepares detailed specifications of clinical solutions from which complex clinical programs are written.
• May be responsible for multiple phases of a project, including independent completion of major project tasks.
• Responsible for project-related duties such as instructing, directing, and reviewing the work of other team members.
• Demonstrates highly technical and specialized clinical systems knowledge to include designing, programming, analyzing, testing, debugging, and understanding of complex clinical systems to enhance systems and implement appropriate solutions.
• Understands and has experience with complete system life cycles from the initial planning through the final go-live stage, including the later stages of enhancements and additions.
• Directs best practices in the application of system solutions, which may include the vendor’s recommendations.
• Proactively partners with customers to assess needs and expectations of the clinical information systems and to assure proper system configuration.
• Advocates for the customers by leading internal teams and projects to develop solutions to meet customers’ needs.
• Consults with customers and peers to analyze and resolve application issues, including hardware, software, or system functional specifications, to improve processes or clinical applications functionality.
• Advises customers on the feasibility of systems to include recommending ways to improve productivity, reduce costs, enhance revenue, and maximize the effectiveness of overall operations through automated solutions based on customer/user needs.
• Applies advanced analysis and documentation skills for clinical system investigation and solution implementation.
• Researches new technological solutions, verifies, and applies solutions.
• Focuses on functionality and integration of entire systems and system solutions.
• Effectively applies awareness and understanding of institution, department, and customer mission and goals to resolve issues and focus on process improvement at the institutional and departmental level.
• Takes initiative to learn and apply new technology and solutions.
• Acts as a project leader, interacting with executive sponsors, ensuring project charter and status updates are delivered at specified intervals to IS and other UTMB leadership.
• Serves as a role model/mentor to all levels of EHR Clinical Applications Analysts.
• Serves as liaison with vendors and/or business partners and their products and services.
• Participates as a team member.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees