Epic EHR Analyst Willow Inventory

Meritus Health External • Hagerstown, MD

5d

About The Position

Are you ready to make a real difference in healthcare technology? Join our team as a Willow Inventory Analyst/Trainer, where you’ll play a vital role in shaping and supporting Epic’s Willow Inventory applications. This is your chance to combine technical expertise with healthcare knowledge to improve workflows, enhance patient safety, and empower clinical teams. This role isn’t just about managing systems—it’s about transforming healthcare delivery. You’ll be at the intersection of technology and patient care, helping providers work smarter and safer. If you’re passionate about healthcare, thrive in dynamic environments, and want to grow your Epic expertise, we’d love to have you on our team.

Requirements

• 5+ years of progressive healthcare experience preferred.
• Minimum 2 years in a hospital or clinic pharmacy required.
• Background in IT system deployment within a hospital or major medical center strongly preferred.
• Familiarity with hospital software/hardware, databases, query languages, and system configuration.
• Knowledge of physician office workflows across specialties and advanced computer skills.
• Epic Willow Pharmacy certification required.
• Epic Willow Inventory certification with inpatient pharmacy build experience required.
• Strong understanding of healthcare operations, Epic applications, and pharmacy inventory systems.
• Ability to analyze workflows, configure systems, and create solutions that improve efficiency and patient safety.
• Familiarity with HIPAA, TJC, and Meaningful Use requirements.
• Skilled in flowcharting, documentation, and project management.
• Excellent communication skills—able to lead meetings, resolve conflicts, and clearly convey technical needs.
• Self-directed, detail-oriented, and adaptable to changing priorities.
• Proven ability to build effective relationships across clinical, business, and IT teams.

Nice To Haves

• Experience in healthcare support areas such as billing, scheduling, access services, or HIM is a plus.
• Hands-on Epic systems experience highly desirable.
• Prior project team or systems support experience preferred.

Responsibilities

• Partner with the Epic project team to translate business needs into smart, efficient EHR functionality.
• Design, configure, and implement Epic Willow Inventory systems that streamline pharmacy operations.
• Develop workflows, documentation, and training programs to ensure staff success.
• Analyze processes, identify challenges, and recommend solutions that drive efficiency and safety.
• Collaborate with clinicians, business providers, and IT colleagues to build strong problem-solving partnerships.
• Take ownership of system components—testing, documenting, and ensuring 24/7 support and maintenance.

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• an education assistance program
• an employee assistance program
• employees working evening, night, or weekend shifts may be eligible for a shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees