Resolve Pain Solutions-posted 5 days ago
Full-time • Mid Level
Atlanta, GA

We are seeking a hands on EHR Applications Manager to take ownership of our eClinicalWorks environment. This is not a maintenance focused role. It is a strategic leadership position for someone who has lived inside eClinicalWorks and understands how to scale, standardize, and optimize it across multiple sites. This role owns the platform end to end, including migrations, integrations, workflow design, and data governance. You will bridge the gap between technical configuration and clinical reality, ensuring the system supports provider efficiency, operational growth, and data integrity. The EHR Applications Manager serves as the primary owner and architect of the eClinicalWorks platform. This role leads system configuration, practice migrations, and interoperability initiatives while partnering closely with clinical and operational leadership to standardize workflows and improve performance across the organization. The successful candidate will demonstrate the following competencies and behaviors. Demonstrates competence in applying organizational core values. Practices all facets of health, safety, and human resource responsibility. Demonstrates strong leadership, communication, professionalism, and technical expertise, with a specific focus on eClinicalWorks configuration and data mapping. Complies with applicable laws, regulations, and internal policies and procedures.

  • Serve as the primary owner and architect of the eClinicalWorks platform, overseeing configuration, template development, optimization, and overall system health.
  • Lead the technical and operational strategy for migrating new practices into the central eClinicalWorks tenant, ensuring data integrity, user readiness, and minimal disruption.
  • Manage HL7, FHIR, and API integrations with third party vendors, laboratories, and health information exchanges. Oversee CCD imports and validate data mapping accuracy.
  • Partner with clinical leadership to redesign and optimize workflows, moving beyond reactive support to proactive process improvement.
  • Enforce data governance standards and consistent workflows across all clinic locations to support accurate reporting, compliance, and operational consistency.
  • Three to six plus years of hands on experience with eClinicalWorks or a comparable enterprise EMR system.
  • Proven experience leading at least one significant EHR migration, rollout, or major upgrade.
  • Strong technical familiarity with HL7, data mapping, and validation processes.
  • Ability to translate clinical needs into effective technical configurations and clearly articulate workflow redesigns.
  • Experience with Revenue Cycle Management configuration within an EHR environment.
  • Familiarity with business intelligence tools, SQL, or advanced EHR reporting.
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