Efficiency Data Specialist

City of New York•New York City, NY

About The Position

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868 - $72,298.00. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record. The Payment Services Department, within the Division of Financial Services (DFS), is responsible for ensuring all agency contract, subsidy and administrative payments are issued timely, in accordance with governing directives. The Department’s scope includes payments for a variety of program areas, including, but not limited to: Facilities / Utilities, Human Services, Childcare Subsidies, Foster Care, Youth and Family Justice, and Prevention Services. In total, the Department is responsible for the issuance of payments in excess of $2 billion per year. The Efficiency Data Specialist is responsible for the following:

Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

Prepare spreadsheets and detailed reports for internal stakeholders and management, as needed.
Monitor, tracks, and responds to inquiries.
Provide analytic and technical support – for the review of invoices and issuance of payments – to internal stakeholders; and provider agencies / vendors, as appropriate.
Facilitate walkthroughs, assisting staff in understanding specific roles / tasks in PASSPort.
Utilize computer systems and programs such as the Procurement and Sourcing Solutions Portal (PASSPort), the New York City Financial Management System (FMS), the ACS Financial Management System (ACSFMS), MS Excel, MS Outlook, and internal systems to facilitate work assignments.
Respond to inquiries and assists with all customer service inquiries from ACS staff, contracted providers, and vendors.
Liaise with MOCS staff, the MOCS Helpdesk; submitting Helpdesk tickets as needed.
Document standard operating procedures.
Document solutions for all issues, develop standard response for each solution, and maintain an archive of both.
Perform related tasks and special projects, as necessary.