Educator, Tours

SeaWorld•Tampa, FL

2d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job. Help educate park guests, school groups, camp participants and private groups about animal conservation. Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs. Demonstrates flexible group leadership, and deliver high profile animal programs. Maintains and enforces the safety of guests and animal exhibits throughout the park. Conduct informative and fact-based animal presentations and interact with guests of all ages Conduct guided tours for public guests and private groups to include VIP tours and PR groups Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp Assist guests, including sales of animal programs In-Park and Off-Site Skype and Outreach programming Conduct teacher workshops Represent department and market education programs at In-Park and Off-Site events Monitor guest and animal safety Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned

Requirements

At least 18 years old
High School diploma or equivalent required; Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.
3 months of coaching, teaching, or camp counselor experience
Prior experience working with children
Valid state driver’s license
Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests
Demonstrate high quality guest service skills, and ability to speak knowledgably about park programs
Able to engage, motivate and interact with children and adults
Proficient in talking on a microphone to large crowds of guests
Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
Comfortable being evaluated and accepting feedback
Able to respond quickly to safety issues and practice safe working habits
Available to work varying shifts/hours based on business need, to include opening, mid- and closing shifts; nights, weekends and holidays
Able to maintain composure and objectivity in all situations when interacting with guests
Able to follow all park and departmental policies and procedures
Able to stand and walk for an entire shift
Able to lift, push and pull 25 pounds
Able to work in all weather conditions
Able to work indoors/outdoors with or without A/C for entire shift
Willing to comply with all SEA grooming guidelines and employment standards.

Nice To Haves

Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.

Responsibilities

Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job.
Help educate park guests, school groups, camp participants and private groups about animal conservation.
Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs.
Demonstrates flexible group leadership, and deliver high profile animal programs.
Maintains and enforces the safety of guests and animal exhibits throughout the park.
Conduct informative and fact-based animal presentations and interact with guests of all ages
Conduct guided tours for public guests and private groups to include VIP tours and PR groups
Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp
Assist guests, including sales of animal programs
In-Park and Off-Site Skype and Outreach programming
Conduct teacher workshops
Represent department and market education programs at In-Park and Off-Site events
Monitor guest and animal safety
Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned