Educational Technology Specialist

Butler University•Indianapolis, IN

16h•Hybrid

About The Position

The Educational Technology Specialist supports the operational delivery of high-quality online learning experiences through hands-on course building, academic term preparation, and instructional technology support. This role focuses on executing established LMS workflows, ensuring course readiness and functionality, and providing timely technical assistance to faculty and staff in alignment with institutional standards. This position is hybrid with onsite expectations of 2 days minimum per quarter.

Requirements

Bachelor’s degree in instructional technology, educational technology, information systems, education, or related field, or equivalent professional experience.
2-4 years’ experience working within a Learning Management System (Canvas preferred) in a higher education or training environment.
Experience building, maintaining, or supporting online or hybrid courses.
Strong technical troubleshooting and problem-solving skills.
Ability to manage multiple priorities and deadlines in a fast-paced academic environment.
Strong written and verbal communication skills.

Nice To Haves

Experience supporting academic term preparation or large-scale course rollouts.
Familiarity with accessibility standards (e.g., WCAG) and quality assurance practices.
Experience providing technical support to faculty or instructional staff.
Familiarity with LMS integrations, video conferencing tools, and educational technology platforms.

Responsibilities

Build, configure, and maintain courses in the Learning Management System (LMS) based on approved course designs and established standards.
Execute academic term preparation activities, including course shell updates, link validation, due date alignment, Zoom integration, accessibility checks, and general course cleanup.
Perform quality assurance reviews to ensure courses are accurate, accessible, and functional prior to launch.
Respond to and resolve instructional technology support cases submitted by faculty, staff, and students; escalate complex issues as appropriate.
Troubleshoot LMS and third-party tool integrations in collaboration with the Instructional Technology Specialist and LMS Administrator.
Maintain documentation, templates, and standard operating procedures related to course builds and LMS workflows.
Provide timely, on-demand technical guidance to faculty on course tools, navigation, and instructional technology features.
Support LMS updates, testing, and operational continuity as directed.

Benefits

Paid Time Off and Holidays: 20 days of paid time off (vacation and PTO days) per Fiscal year
8 Paid Holidays
In addition, a paid Winter Break between Christmas Eve and New Year’s Day
Paid Parental Leave (after 1 year of full-time employment)
Health: Comprehensive medical, dental, and vision plans including disability and life insurance programs
Retirement: 10% employer contribution after 1 year of full-time employment
Tuition Assistance: Tuition Exchange Program for Dependents
Remission of tuition for classes taken at Butler for employees, spouses, and dependent children.
Eligibility after 9 months of full-time employment
Employees & spouses- undergraduate/graduate degrees
Dependents (under age 26)- undergraduate degree
Covers tuition only
Butler Facilities Access, Discounts and Perks: Access to Butler’s on-site fitness facility and libraries for full-time staff and faculty
LinkedIn Learning Courses
Free premium subscription to the Calm App
Free subscription to the WSJ, The Economist, and NYT
Discount at the College Bookstore
Discount on select Athletic and Arts/Events Center Performances