Educational Technician 2 Media Technology Center Library Support

Omaha Public SchoolsOmaha, NE
11h$20Onsite

About The Position

The role of this staff member is to oversee the school district's archive materials and support teachers and staff across the district. This person will assist staff with checking out instructional resource materials; serve as a backup on the Omaha Public Schools PBX telephone system; and efficiently answer, screen, and route incoming calls.

Requirements

  • A high school diploma or a General Educational Development (GED) certificate is required.
  • Knowledge and ability to provide exceptional telephone and face-to-face customer service to the public and peers using tact and courtesy.
  • Ability to speak, read, and write proficiently in English.
  • Knowledge and ability to operate a PBX workstation.
  • Knowledge and experience using an automated library checkout system.
  • Knowledge and experience in maintaining files and recordkeeping.
  • Experience setting up and using various A/V equipment, including laptops, projectors, and sound systems.
  • Ability to perform the work within schedules and deadlines assigned, and in keeping with department standards and productivity goals.
  • Demonstrated technology skills with Microsoft Office 365 and other job-related databases.
  • Excellent organizational and time management skills with strong attention to detail.
  • Demonstrated ability to effectively problem solve.
  • Excellent oral and written communication skills.
  • Must maintain strict confidentiality protocol at all times.
  • A strong willingness to acquire new knowledge and skills using initiative, as required by the technical challenges in this environment.
  • Ability to work in a multicultural environment.
  • Ability to learn assigned tasks readily and to perform them independently.
  • Demonstrated strong standards of professional ethics and skills pertinent to building positive human relationships, and the ability to work effectively with all staff, administration, and community.
  • Knowledge of OPS’s mission, purpose, goals, and the role of every employee in achieving each of them.

Nice To Haves

  • Bilingual skills preferred
  • A working knowledge of the organization's procedures, policies, principles, and practices is preferred.

Responsibilities

  • Curator of Omaha Public School archives.
  • Provides backup support to PBX Operator as needed.
  • Provides backup support to the MTC Production Room.
  • Works closely with Curriculum Instruction Support supervisors to select and procure instructional resources for checkout.
  • Checks out and collects Media Center materials to/from staff across the district.
  • Assists in the support and checkout of AV materials, including computers, sound systems, and components.
  • Assists with IMS surplus processes as needed
  • Provides general information as requested and responds to general questions.
  • Performs general office duties, including filing and sorting.
  • Serves as backup to other Media Technology Center (MTC) staff as needed and assigned.
  • Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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