Education Assistant

Asian Art Museum•San Francisco, CA

8d•$27 - $32•Onsite

About The Position

The Education Assistant provides essential operational and programmatic support for museum education initiatives serving students from pre-kindergarten through adult learners. This position plays a critical role in facilitating high-quality educational experiences through direct student engagement, volunteer coordination, materials management, and administrative support. The Education Assistant works collaboratively with educators, docents, storytellers, teachers, and museum staff to create welcoming, inclusive, and meaningful art learning experiences. This position is well-suited to someone with strong organizational skills who enjoys working with diverse groups, can manage multiple priorities simultaneously, and takes satisfaction in maintaining systems that work. This position regularly engages with staff, vendors, visitors, program participants, and colleagues in a personable and respectful manner. The Education Assistant is a full-time, on-site position with a primarily Monday- through-Friday schedule .

Requirements

High school diploma or equivalent and experience working with children and youth in educational, school-based , or community settings; OR An equivalent combination of education and experience
Proficiency in Microsoft Office Suite ( Outlook , Teams, Word, Excel, PowerPoint ) and Google Workspace (Drive, Docs, Sheets, Sites , Calendar)
Experience with video conferencing platforms, particularly Zoom
Excellent oral and written communication skills appropriate for diverse audiences including children, educators, and families
Outstanding organizational skills with demonstrated ability to manage multiple priorities simultaneously while maintaining attention to detail
Demonstrated resourcefulness, creativity , and flexibility in problem-solving and adapting to changing circumstances
Strong problem-solving abilities and sound judgment when assessing situations and implementing solutions
Flexibility and adaptability when working in ambiguous situation s, particula rly in dynamic educational
Sensitivity to and appreciation of cultural differences with ability to communicate effectively with culturally diverse audiences
Exceptional interpersonal skills with the ability to work collegially across departments and with volunteers of all backgrounds
Customer service orientation with diplomacy and tact
Ability and willingness to work onsite at the museum.
Ability to travel occasionally to school and community sites throughout the greater San Francisco Bay Area (mileage reimbursement provided)

Nice To Haves

Bachelor's degree in education, art education , museum studies, or closely related field from an accredited college or university
One or more years of experience in museum education, gallery teaching, or arts education programming
Experience with FileMaker or similar database management systems
Knowledge of or interest in Asian art, history, and culture
Multilingual abilities, particularly in languages spoken by Bay Area communities
Training or experience in universal design for learning (UDL) and accessible education practices

Responsibilities

Program Development and Implementation Support S cheduling school tours , including coordinating with teachers , managing space allocations, and ensuring appropriate volunteer staffing
Assists the Manager in researching, developing, preparing, and implementing developmentally appropriate art activities for onsite museum programs, virtual online experiences , and offsite school and community partnerships
Supports major Education Department events such as open houses, teacher professional development workshops, family programs, and community events
Facilitates the flow of students, chaperones, and volunteers throughout the museum during school programs, ensuring safe, organized, and engaging experiences
Greets and orients school groups, providing warm hospitality and clear directions to facilitate smooth program execution
Conducts or co-facilitates gallery discussions and hands-on art activities tailored to diverse age groups and learning needs
Implements appropriate behavior management and safety protocols during school programs
Adapts program delivery to accommodate students with diverse learning needs and abilities
Monitors and implements daily setup of education spaces , including classrooms, galleries, and virtual learning environments
Prepares, sets up, replenishes , and cleans up materials for tours , workshops, and educational programs
Assists in training volunteer docents and storytellers in facilitation techniques, student engagement strategies, and technology use for both in-person and virtual programs
Provides real-time support to docents and storytellers during virtual programs , troubleshooting technology and assisting with participant engagement
Collaborates with museum staff, docents, and storytellers to adapt activities to meet the diverse needs of student audiences
Communicates regularly with volunteers to ensure they have the information and resources needed for successful program delivery
Collects, compiles, organizes, and maintains educational materials and supplies for school programs
Orders materials and supplies as needed, tracking inventory and ensuring adequate stock for upcoming programs
Compiles artwork submissions from student programs and teacher workshop materials
Performs administrative duties to support efficient operations of school programs, teacher services, and volunteer coordination
Updates and maintains Education Department website content to ensure accurate , current information for teachers and community partners
Processes and compiles teacher evaluations, workshop feedback, artwork submissions, and docent/storyteller surveys
Maintains organized digital and physical filing systems for program documentation
Engages with staff, vendors, visitors, program participants, teachers, and colleagues in a personable, professional, and culturally responsive manner
Participates in School Programs Team meetings, Education Department meetings, and all-staff meetings as
Contributes to the museum's commitment to diversity, equity, inclusion, and accessibility through all aspects of work
Performs other related duties as assigned to support the Education Department