Education and Training Instructor

The Fedcap Group•South Portland, ME

72d

About The Position

This tech savvy, people-facing member of the Education and Training team delivers high-energy, interactive career readiness, life skills and staff professional development workshops through groups and digital platforms.

Requirements

Bachelor’s degree in Adult Education, vocational rehabilitation, life skills coaching, human services, or related field and/ or equivalent work experience.
Two years of adult teaching experience, workshop facilitation or workforce development coaching.
Or an equivalent combination of related education and experience.
Computer literate, including Microsoft Office and the ability to enter data into a specialized database.
Strong communication skills (both verbal and written).
Highly organized and detailed oriented.
Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.

Nice To Haves

Experience working with public assistance recipients, homeless, formally incarcerated, individuals with disabilities and/or those affected by the challenges associated with poverty a plus.
Bi-lingual is a plus (French, Portuguese, Arabic, Lingala, Somali).

Responsibilities

Delivers workshops and training, and individual sessions with participants as needed, to assist them in improving their well-being and assisting Career Advisor with producing tailored work focused action plans when needed.
Conducts workshops on topics such as career development The Power of Possible, stress management, conflict resolution, communication skills, digital literacy skills, English language skills, conflict resolution, parenting skills, and others.
Conducts staff training during the initial onboarding phase and delivers continued professional development throughout the year.
Meets with participants 1:1 to discuss and explore options for further education and training.
Maintains Participant records in FedcapCARES to ensure the Participant journey is documented in accordance with contractual requirements and quality standards.
Meets personal performance targets, KPIs and all quality and compliance measures by delivering high quality employability provision to participants, both remotely and face to face
When delivering training remotely ensures appropriate digital technologies are utilized in an environment that supports privacy and confidentiality of attendees
Assist participants and staff in using technology, including working with them in the business networking centers.
Plans and assists in development of content and materials needed for each workshop by conducting research of best practices for working with adult learners.
Assigns activities and learning assignments to participants and tracks progress and completion.
Attend evaluation and training team meetings weekly and give feedback to the team on which participants are ready to work, and any other relevant information pertinent to participant obtaining employment.
Conducts academic, aptitude and interest evaluations and makes recommendations for further education, job training and employment.
Evaluates credentials attained in other countries and assesses their alignment with US/local employment and educational requirements.
Promotes Fedcap Inc. positively at every opportunity with participants coworkers and external stakeholders, understanding and articulating the full services and benefits we offer to customers.