Education and Quality Assurance Spec.

Phoebe Putney Health System • Albany, GA

106d

About The Position

Oversees the competency of staff performance and monitors performance quality and productivity standards by reviewing system input and ensuring compliance to divisional standards. Analyzes departmental processes for the purpose of implementing enhanced system functionality. Assists in identifying problem causes, designing solutions, modifying the application or process, testing, implementation and documentation of the solution. Responsible for developing and maintaining an education program for new and current revenue cycle employees, which may include systems and process training. Responsible for assisting management with the development of audit tools and processes and may also assist in the development of corrective action plans as needed. Must have a thorough understanding of comprehensive Revenue Cycle operations.

Requirements

• 4 year / Bachelor's Degree in a related field, or an Associate's degree with 7-8 years of experience.
• 3 - 4 years in an acute care hospital revenue cycle department.
• Extensive knowledge of Patient Access, Coding, Charge Entry/Audit, and Patient Accounting functions.
• Certified Patient Account Representative (CPAR) within 12 months of hire.

Responsibilities

• Oversee staff performance and monitor quality and productivity standards.
• Review system input to ensure compliance with divisional standards.
• Analyze departmental processes to implement enhanced system functionality.
• Identify problem causes and design solutions.
• Modify applications or processes and document solutions.
• Develop and maintain an education program for revenue cycle employees.
• Assist management in developing audit tools and processes.
• Assist in the development of corrective action plans as needed.

Benefits

• Opportunity to collaborate with colleagues in a friendly, close-knit setting.
• Career advancement opportunities.
• Access to the best technology and specialists in the region.
• Outstanding benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees