Education Advisor

DEFTEC Corporation

7d

About The Position

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. Our clients' critical missions inspire us, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products. POSITION OVERVIEW This position supports the 5th Force Support Squadron in support of the U.S. Air Force on-duty and voluntary off-duty education programs. You will develop and maintain an excellent working knowledge of the administrative procedures of the various testing programs offered at Minot Air Force Base.

Requirements

• Excellent customer service skills and verbal communication skills
• Knowledge of and experience with AF terminology, office procedures, and education programs plus familiarity with Windows Operating System, Microsoft Word, PowerPoint, Excel, and Outlook
• This position requires significant public interaction. Employee must treat all customers professionally, courteously, and timely.
• United States Citizen

Nice To Haves

• Baccalaureate degree from a regionally accredited American college or university
• A master's degree or 15-30 semester hours in counseling, secondary education, or a related discipline
• Appropriate related professional work or volunteer experience of at least one year
• Experience with the United States Air Force or Department of Defense

Responsibilities

• Advise active-duty AF personnel on all programs available through voluntary off-duty education, the Community College of the Air Force (CCAF), Defense Activity for Non- Traditional Education Support (DANTES), AF Institute of Advanced Distributive Learning (AFIADL), officer accession programs and other educational support programs as required by the Chief of Education and Training. Keeps the section chief current on all program and catalog changes and advises affected students promptly.
• Advise AF personnel of Professional Military Education programs available for enlisted personnel and officers by correspondence, in or seminar format, and assists them in registering for appropriate programs.
• Provide information and required forms to prospective applicants of specialized AF programs to include (but not necessarily limited to): S. Air Force Academy/Prep School (LEAD), Scholarships for Outstanding Airman to ROTC (SOAR), Air Force Reserve Officer Training Corps (AFROTC), Airmen Scholarship Commissioning Program, and Officer Training School (OTS). The contractor must assist applicants with determining their grade point average requirement according to specific program guidelines.
• Provide information regarding Air Force tuition assistance, VA education benefits referrals, federal financial assistance programs, local scholarships, and Air Force Aid Society grants to all eligible Assists students with the completion of all applicable forms and applications.
• Refer students to the appropriate academic institution representative for registration and enrollment in courses or programs that pertain to their education
• Must become familiar with the CLEP and DANTES test programs and advise students of tests that apply to their programs of study.
• Assists AF students in changing education level codes by preparing appropriate correspondence, forms, and academic documentation required to update individual AF personnel records with their current educational After document verification by an Education Services Specialist, forward information to the appropriate agency via AUSIS, AFAEMS, or email as appropriate.
• Conducts follow-up activities (phone calls, emails) to ensure individual student educational objectives are being met.
• Responsible for preparing all necessary correspondence forms, updating educational opportunities and brochures, and distributing them upon Maintain related records and logs required to support all aspects of job tasks.
• Maintain statistical data as required by the Contracting Officer's Representative and assist with reports and other administrative tasks as requested.
• Advises on-base groups sponsoring CCAF graduation Provides Education and Training Section Chief with a detailed timeline of graduation-related activities at least three months before graduation dates. Provide weekly updates via email up to the day of the ceremony.
• Uses the Air Force Automated Education Management System (AFAEMS) to maintain individual student records.
• Follow established guidelines for utilizing the Service Now ticket process
• Assists the front desk with walk-in and phone customers as well

Benefits

• DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level