Education Administrator

Old Republic Title•Tampa, FL

10d•Hybrid

About The Position

We’re looking for a friendly, organized, and dependable Administrator for our Education Dept. to help coordinate our continuing education programs, webinars, trainings, and events. This role plays an important part in supporting agents, attorneys, trainers, and internal team members by keeping everything running smoothly and ensuring a great experience for attendees. If you enjoy staying organized, communicating with a variety of people, and being part of a collaborative team, this could be a great fit for you. What You’ll Do Communicate professionally and comfortably with team members, leadership, customers, and partners via email, phone, video conference, and in person Bring a positive, flexible, and proactive attitude when supporting coworkers and customers This is a hybrid role and must be able to work out of our Orlando or Tampa office. Education Webinars: Maintain the Agent Education calendar, including webinar titles, presenters, co-organizers, and accreditation approvals Schedule webinars and prepare requests to facilitate sessions Monitor calls and emails from attendees looking for connection information Publish recorded webinars, submit requests to publish recorded sessions, and review and update materials when needed Manage accreditation renewals as they expire, re-publish webinars for new accreditation periods or move content to the training library, update materials with current accreditation details Keep accurate accreditation records and history Online Training Programs Schedule training sessions and coordinate timelines Invite presenters and help resolve scheduling conflicts Manage registration processes and related email communications Maintain accurate class rosters Update and maintain training manuals and materials, working closely with presenters on deadlines Coordinate shipment of manuals and training materials Communicate with attendees before and during training sessions, in addition to scheduled campaign emails Attendee & Agent Support: Respond to inbound questions and requests from attendees and agents Assist with registrations Share accreditation information Provide webinar access details and options for missed sessions Answer questions about upcoming education and training opportunities

Requirements

Experience in an administrative, education, or training support role is a plus
Strong organization and time-management skills
Friendly and professional communication style
Comfortable juggling multiple tasks and priorities
Familiarity with email, video conferencing platforms, and general office tools
A helpful, customer-focused mindset

Responsibilities

Maintain the Agent Education calendar, including webinar titles, presenters, co-organizers, and accreditation approvals
Schedule webinars and prepare requests to facilitate sessions
Monitor calls and emails from attendees looking for connection information
Publish recorded webinars, submit requests to publish recorded sessions, and review and update materials when needed
Manage accreditation renewals as they expire, re-publish webinars for new accreditation periods or move content to the training library, update materials with current accreditation details
Keep accurate accreditation records and history
Schedule training sessions and coordinate timelines
Invite presenters and help resolve scheduling conflicts
Manage registration processes and related email communications
Maintain accurate class rosters
Update and maintain training manuals and materials, working closely with presenters on deadlines
Coordinate shipment of manuals and training materials
Communicate with attendees before and during training sessions, in addition to scheduled campaign emails
Respond to inbound questions and requests from attendees and agents
Assist with registrations
Share accreditation information
Provide webinar access details and options for missed sessions
Answer questions about upcoming education and training opportunities

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets