Education Administrative Coordinator

The Smith Center•Las Vegas, NV

21h•$50,000 - $50,000

About The Position

The Administrative Coordinator, Education and Outreach provides administrative, operational, and coordination support for The Smith Center’s education and outreach programming. This role focuses on supporting the day-to-day administrative functions of the Education team by assisting with program logistics, scheduling, documentation, communications, and data tracking to help ensure the smooth and seamless delivery of educational initiatives and community engagement activities. This position plays an important role in supporting program efficiency, consistency, and positive participant experiences, while upholding The Smith Center’s mission, values, and commitment to education through the arts.

Requirements

High school diploma or equivalent required.
Minimum of two (2) years of administrative or coordination experience preferred, ideally in an education, arts, nonprofit, or community-based environment.
Strong proofreading and editing skills required, with demonstrated attention to detail, spelling, grammar, and formatting accuracy.
Excellent written and verbal communication skills, with the ability to clearly convey information to internal teams, educators, partners, and community participants.
Superior organizational and time-management skills, with the ability to manage multiple priorities, projects, and deadlines in a dynamic, fast-paced environment.
High level of attention to detail, particularly related to data entry, documentation accuracy, tracking, and reporting.
Ability to follow up and follow through on assigned tasks, projects, and inquiries to ensure timely, accurate, and thorough completion.
Exceptional interpersonal and customer service skills, with the ability to interact professionally and courteously with individuals representing a wide range of backgrounds, communication styles, and behaviors.
Ability to work both independently and collaboratively, exercising sound judgment and initiative while contributing effectively as part of a team.
Proactive and solution-oriented mindset, with the ability to anticipate needs, identify potential challenges, and take initiative in addressing issues.
Ability to collect, analyze, and evaluate program data, and assist with compiling information for reporting, communications, and decision-making.
Must be able to communicate effectively in English, both written and verbal; proficiency in Spanish is a plus.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), Google Drive, Google Forms
Experience using, or the ability to quickly learn ticketing, CRM, fundraising, or program management database systems.
Ability to navigate multiple systems and platforms simultaneously, including databases, shared drives, and internal communication tools, while maintaining data accuracy and confidentiality.
Ability to work evenings and weekends as required to support education programs, events, and performance-related schedules.
Highly organized and able to work in a fast-paced environment while prioritizing collaboration and problem-solving
Willingness to assist across programs and initiatives as needed, demonstrating a flexible, team-oriented approach.
Demonstrated interest in supporting and serving young people through arts education and community-based programming.
Ability to approach challenges with a positive, adaptable mindset and a willingness to learn and grow within the role.
Commitment to maintaining a dependable, professional, and courteous office environment.
Ability to maintain a professional appearance and conduct in accordance with organizational policies and standards.

Nice To Haves

Bachelor’s degree preferred; coursework or a degree in education, performing arts, arts administration, or a related field is a plus, or an equivalent combination of education and relevant experience.
Experience supporting programs, events, or departmental operations in an administrative capacity preferred.
Must be able to communicate effectively in English, both written and verbal; proficiency in Spanish is a plus.

Responsibilities

Provide administrative and coordination support for education and outreach programs and events, including but not limited to Student Matinee Performances, Camp Broadway, Southern Nevada Wolf Trap, Nevada High School Musical Theater Awards, Disney Musicals in Schools, Master Classes, Professional Development offerings, Sensory Inclusive Performances, and In-School Performances.
Track, organize, and maintain program-related documentation, including registrations, invoices, applications, release forms, surveys, and other required materials; send reminders and follow up with participants as needed to support timely completion.
Compile, track and maintain critical program data and metrics to support fundraising efforts, grant reporting, and institutional communications.
Communicate program information and updates across internal departments to support coordination, scheduling, and program readiness.
Maintain education and outreach contact databases, program calendars, timelines, and tracking tools to ensure accuracy and consistency.
Organize, label, and maintain education program photo and video assets in accordance with internal standards and usage guidelines.
Assist with booking and coordinating department travel arrangements.
Prepare, process, and track invoices; assist with monthly credit card reconciliation and expense documentation.
Enter, update, and maintain program and participant data within the Tessitura system and other relevant platforms.
Provide exemplary customer service to internal stakeholders, educators, partners, and community participants; serve as a point of contact for education-related inquiries.
Answer and appropriately route incoming Education Department phone calls and messages.
Schedule meetings for Education Department staff, including preparing agendas, materials, and calendar coordination as needed.
Track, order, and maintain inventory of departmental and program supplies to support program operations.
Create and update PowerPoint presentations, reports, and other departmental documents to support meetings, presentations, and program communications.
Prepare and assist with meeting and event setup, including room coordination and materials preparation.
Perform other duties as assigned that are consistent with the scope and responsibilities of the position.

Benefits

Creative and collaborative work culture
Competitive compensation
Comprehensive health, dental, and vision insurance plans
Employee Assistance Program- including counseling, wellness programs, and financial support services.
Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.
Generous Paid Time Off Plan
Paid Holidays and Personal Holiday Time
401(k) retirement savings plan eligibility on your start date with employer match
Employer-paid disability insurance coverage
Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.
Safe and paid parking on-site
Training and career growth opportunities
Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.
Discounts on Starbucks products and merchandise