Education Account Executive

Uniti • Macon, GA

5d

About The Position

About the Role: The Government and Education Account Executive will maintain and manage assigned accounts and grow the assigned territory. They will ensure positive customer experience and relationship with Uniti Fiber. This position can be based in Tallahassee, FL, Macon, GA or Valdosta, GA What You Will Do: Build and maintain relationships with new and existing Government and Education accounts through regular customer contact. Identify, qualify and offer services, upgrades, and renewals for new and existing accounts. Confirm requirements and expectations and recommend pricing for typical solutions. Create formal quotes, respond to RFPs and close sales with fully executed contracts. Act as a liaison between customer and internal departments to confirm and communicate any outstanding order details and update internal systems in compliance with company requirements. Maintain information related to accounts, opportunities, and contacts; provide updates regarding locations and demarcations for assigned accounts. Review existing customer records to ensure integrity of service records, invoicing, troubles, etc. Customer visits and meetings (some overnight travel required). Do You Have: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Proven competencies of sales, account management, and customer service.
• Salesforce CRM experience preferred.
• Ability to multi-task and prioritize.
• Ability to finish and bring closure to big and small projects.
• Familiarity with business fundamentals and processes.
• Familiarity with financial concepts and models.
• Previous responsibilities related to sales, service, or support, preferably with Government and/or ERate customers.
• Extensive telecommunications industry knowledge and the ability to communicate effectively with a wide range of customers with varying levels of knowledge.
• Experience with Word, Excel and PowerPoint required.

Nice To Haves

• Salesforce CRM experience preferred.

Responsibilities

• Build and maintain relationships with new and existing Government and Education accounts through regular customer contact.
• Identify, qualify and offer services, upgrades, and renewals for new and existing accounts.
• Confirm requirements and expectations and recommend pricing for typical solutions.
• Create formal quotes, respond to RFPs and close sales with fully executed contracts.
• Act as a liaison between customer and internal departments to confirm and communicate any outstanding order details and update internal systems in compliance with company requirements.
• Maintain information related to accounts, opportunities, and contacts; provide updates regarding locations and demarcations for assigned accounts.
• Review existing customer records to ensure integrity of service records, invoicing, troubles, etc.
• Customer visits and meetings (some overnight travel required).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed