Education Account Executive

Uniti•Tallahassee, FL

About The Position

The Government and Education Account Executive will maintain and manage assigned accounts and grow the assigned territory. They will ensure positive customer experience and relationship with Uniti Fiber.

Requirements

Proven competencies of sales, account management, and customer service.
Ability to multi-task and prioritize.
Ability to finish and bring closure to big and small projects.
Familiarity with business fundamentals and processes.
Familiarity with financial concepts and models.
Previous responsibilities related to sales, service, or support, preferably with Government and/or ERate customers.
Extensive telecommunications industry knowledge and the ability to communicate effectively with a wide range of customers with varying levels of knowledge.
Experience with Word, Excel and PowerPoint required.
Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.
Ability to travel up to 20%.
Ability to work flexible hours including evenings, holidays, and weekends.
Sitting, standing, and walking.
Lifting objects up to 25 pounds, bending, and stooping.
Hours involving overtime and weekends as necessary.
Keyboarding, typing.
Ability to read effectively from a computer screen, sampling device and/or a paper copy.

Nice To Haves

Salesforce CRM experience preferred.

Responsibilities

Build and maintain relationships with new and existing Government and Education accounts through regular customer contact.
Identify, qualify and offer services, upgrades, and renewals for new and existing accounts.
Confirm requirements and expectations and recommend pricing for typical solutions.
Create formal quotes, respond to RFPs and close sales with fully executed contracts.
Act as a liaison between customer and internal departments to confirm and communicate any outstanding order details and update internal systems in compliance with company requirements.
Maintain information related to accounts, opportunities, and contacts; provide updates regarding locations and demarcations for assigned accounts.
Review existing customer records to ensure integrity of service records, invoicing, troubles, etc.
Customer visits and meetings (some overnight travel required).