eDiscovery Program Manager

PayPal•San Jose, CA

4d•Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We are seeking a highly skilled eDiscovery Project Manager who will be responsible for developing and executing plans for the preservation, collection, review and production of electronic data in coordination with both internal teams at PayPal and external counsel. They will serve as a key partner in managing assigned client relationships across PayPal. Job Description: Essential Responsibilities: Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery. Organize daily activities based on organizational goals. Develop and implement new programs that support objectives. Monitor projects and oversee project managers. Evaluate program strengths and weaknesses. Develop program budgets and plans. Meet with stakeholders to discuss program status and goals. Improve strategies with the marketing team.

Requirements

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
A solid understanding of eDiscovery and the litigation support industry which is typically a result of several years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers
Extensive experience with the Relativity platform, including RelativityOne and other Relativity products, including administration and backend configuration
Demonstrated proficiency across all phases of the Electronic Discovery Reference Model: Information governance and identification Preservation and collection Processing and review Analysis and production
SQL scripting and database management capabilities
Proven experience with Microsoft 365 and Google Workspace collections
Proficiency with forensic collection tools (e.g., OpenText Forensic (EnCase), FTK, Cellebrite, Oxygen, Magnet AXIOM, SUMURI)
Demonstrated experience producing data to government agencies and regulatory bodies, including understanding of specific formatting and protocol requirements

Nice To Haves

Relativity Certified Administrator (RCA) highly desired
Additional Relativity certifications preferred (e.g., Relativity Analytics Specialist, Relativity Data Management Specialist, Relativity Processing Specialist, Relativity Project Management Specialist)
Additional industry certifications valued (e.g., ACEDS, EnCE, CFCE)
Familiarity with data processing platforms and methodologies

Responsibilities

Lead end-to-end eDiscovery projects from initial consultation through final production
Manage project scope, timelines, budgets, and client expectations across multiple concurrent matters
Coordinate cross-functional teams including attorneys, technical staff, and vendors
Develop and maintain project documentation, workflows, and status reports
Oversee data preservation, and collections from Microsoft 365 and Google Workspace environments
Manage data processing workflows in Relativity, including optimization and troubleshooting
Execute complex productions adhering to varying specifications and legal requirements, including productions to government agencies
Perform forensic collections and analysis when required
Develop and maintain scripts to automate workflows and enhance efficiency
Configure and administer Relativity backend infrastructure and databases

Benefits

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
For more information, visit https://www.paypalbenefits.com.
At PayPal, we’re committed to building an equitable and inclusive global economy.
And we can’t do this without our most important asset—you.
That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit https://www.paypalbenefits.com.