EDI Support Analyst

SRS Distribution • McKinney, TX

3d

About The Position

The EDI Support Analyst supports the efficiency, accuracy, and reliability of Electronic Data Interchange (EDI) processes across the Procure-to-Pay lifecycle. Working closely with the Lead EDI Analyst, this role assists in vendor onboarding, transaction testing, documentation, troubleshooting, and user support to ensure seamless electronic integration with suppliers and internal systems. The EDI Support Analyst plays a key operational role in maintaining day-to-day EDI functionality, supporting vendors and internal business users, and helping reduce manual processing through automation. This position requires strong analytical skills, attention to detail, and the ability to collaborate effectively across Procurement, Accounting, Operations, IT, and external trading partners.

Requirements

• Associate’s or Bachelor’s degree in Information Technology, Business, Supply Chain, or a related field, or equivalent related work experience.
• Experience in a customer support, systems support, or administrative role.
• Strong written and verbal communication skills with an emphasis on documentation and accuracy.
• Ability to analyze data, troubleshoot issues, and manage multiple priorities.
• Two (2) or more years of relevant professional experience in systems support, data analysis, or supply chain-related roles.

Nice To Haves

• Prior experience supporting Electronic Data Interchange (EDI) systems or data integrations.
• Experience working with large data sets using Microsoft Excel, Smartsheet, or similar tools.
• Experience in the distribution, wholesale, or manufacturing industry.
• Advanced proficiency with Microsoft Excel, Visio, or similar documentation and process-mapping tools.
• Familiarity with Procure-to-Pay or supply chain processes.
• EDI, supply chain, or systems-related certifications preferred
• Microsoft Excel or data analytics certifications beneficial

Responsibilities

• Support the configuration, maintenance, and monitoring of EDI integrations used within Procure-to-Pay processes.
• Assist with vendor EDI onboarding activities, including requirements gathering, setup coordination, testing, documentation, and issue resolution.
• Test and debug EDI transaction sets such as 810 (Invoice), 850 (Purchase Order), 855 (Order Acknowledgement), 856 (ASN), and 823 to ensure data accuracy and reliability.
• Troubleshoot EDI errors and exceptions, escalating issues as appropriate and working collaboratively to resolve root causes.
• Collaborate with vendors and internal business users to understand EDI requirements and support operational needs.
• Develop and maintain documentation, job aids, and process workflows related to EDI transactions and integrations.
• Provide training and ongoing support to internal users on existing EDI functionality and newly implemented enhancements.
• Gather and evaluate user feedback to identify opportunities for process improvement and automation.
• Assist in discussions related to project timelines, scope, and resource needs for EDI initiatives.
• Maintain vendor-related EDI records, including ship-to and ship-from locations, to support accurate transaction processing.
• Support EDI activities related to branch openings, acquisitions, mergers, and operational changes.

Benefits

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability, plus optional long-term disability, and additional life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees