EDI Specialist

Labcorp

23h • Hybrid

About The Position

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations. Improving Health, Improving Lives. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

Requirements

• At least 2 years of experience in healthcare EDI or project management, with a focus on single and small practices or EMRs.
• In-depth knowledge of healthcare EDI workflows and protocols.
• Strong problem-solving and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team.
• Proven ability to handle pressure and meet deadlines.
• Exceptional attention to detail and organizational skills.
• Collaborative mindset with the ability to work effectively with diverse functional groups.

Nice To Haves

• Ideal candidates will be located near Raritan, NJ and able to participate in occasional onsite team meetings and events on short notice.
• Current or previous Labcorp experience.

Responsibilities

• Provide troubleshooting and assistance to clients and vendors, focusing on single and small practices or EMRs.
• Interpret and analyze HL7 order and result messages to develop recommendations and solutions.
• Manage and drive multiple projects to completion across all phases within corporate-specified deadlines.
• Communicate with clients and vendors via phone and email.
• Develop and maintain strong working relationships with clients to ensure their support and continued business.
• Deliver exceptional customer service and follow-up to clients and vendors.
• Collaborate with various functional groups, including sales, lab operations, and third-party vendors, to resolve client issues promptly.
• Analyze client ordering patterns to identify issues early and enhance electronic ordering and resulting processes.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level