ED, Workforce Enablement & Transformation

USAA • San Antonio, TX

1d

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Tasks: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association. Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming performance management, workforce mobility (rotations, gigs, internal movement), skills-powered workforce approach, workforce planning and design technology strategy, and workforce health strategy and standards. Oversees the Talent COE's efforts in strategically planning and implementing change management initiatives that align with business and talent objectives, fostering the adoption of new behaviors and mindsets to accelerate organizational growth. Collaborates across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with association strategy and drive adoption. Responsible for integrating workforce planning with association functions including HR, CFO, CREWs, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Owns and governs the portfolio of workforce enablement and transformation initiatives — prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements. Accountable for association wide execution, quality, adoption, and measurable outcomes across the workforce enablement and transformation portfolio. Provides strategic support on the development and execution of a comprehensive, association-wide change management approach for workforce enablement and transformation initiatives, coordinating cross-functional deployment and ensuring sustained adoption across the association. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 10 years of progressive experience in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy
• Proven success leading large-scale transformation initiatives
• Breadth of experience across the full talent ecosystem with deep expertise in performance, skills, talent mobility and workforce
• Strong understanding of talent technology ecosystems
• Exceptional stakeholder management and enterprise collaboration skills
• Strategic thinker with systems design and change leadership capabilities
• Demonstrated experience leading large-scale, enterprise-wide change initiatives, including development and execution of change management strategies across complex, matrixed environments.

Responsibilities

• Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy.
• Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association.
• Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming performance management, workforce mobility (rotations, gigs, internal movement), skills-powered workforce approach, workforce planning and design technology strategy, and workforce health strategy and standards.
• Oversees the Talent COE's efforts in strategically planning and implementing change management initiatives that align with business and talent objectives, fostering the adoption of new behaviors and mindsets to accelerate organizational growth.
• Collaborates across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with association strategy and drive adoption.
• Responsible for integrating workforce planning with association functions including HR, CFO, CREWs, Risk, and Association Planning and drive adoption of practices and process.
• Ensure planning processes operate within established risk, compliance, and performance thresholds.
• Owns and governs the portfolio of workforce enablement and transformation initiatives — prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements.
• Accountable for association wide execution, quality, adoption, and measurable outcomes across the workforce enablement and transformation portfolio.
• Provides strategic support on the development and execution of a comprehensive, association-wide change management approach for workforce enablement and transformation initiatives, coordinating cross-functional deployment and ensuring sustained adoption across the association.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive