ED Patient Access Tech

TEKsystems • Norfolk, VA

3d • $20 - $20 • Onsite

About The Position

Currently the patient registration techs in the ED are divided into 3 areas and they will be trained on all areas-
1. Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.
2. Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed
3. Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration
They also have mental health registration, which they are seeing alot of recently

Requirements

• Ability to work in high volume and high pressure environment
• Strong customer service/patient experience
• Ability to work in a fast paced environment
• Strong computer skills
• Comfortable dealing with traumas and illnesses

Nice To Haves

• EPIC experience
• Insurance Verification experience
• Billing/Coding understanding

Responsibilities

• Quick Book patient registration
• Minor Care patient registration
• Main Treatment Area patient registration
• Mental health registration
• Insurance verification
• Co-payment collection
• Authorization data entry
• Billing inquiry functions
• Accurate data collection
• Documentation
• Data retrieval with computerized systems

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees