ECONOMIC MOBILITY COACH

Metrocrest Services•Carrollton, TX

36d•Onsite

About The Position

The Economic Mobility Coach partners with individuals and families to build sustainable pathways out of poverty using the EMPath Mobility Mentoring® model. Through strengths-based coaching, data-informed goal setting, and accountability, the coach supports participants in advancing across key domains of economic stability including employment, income, housing, financial capability, education, and well-being. Unlike traditional case management, this role focuses on participant-driven goals, executive functioning skill development, and long-term economic mobility. The Economic Mobility Coach serves as a guide, accountability partner, and advocate - helping participants identify barriers, access resources, and build the skills and confidence necessary to achieve lasting self-sufficiency.

Requirements

Bachelor’s degree in social work, human services, psychology, education, public administration, or a related field OR equivalent combination of education and relevant experience.
Bilingual English/Spanish
Minimum 2 years of experience working with individuals or families experiencing economic hardship in roles such as case management, coaching, workforce development, or social services.
Demonstrated ability to support individuals in setting and achieving personal or professional goals.
Experience working with diverse populations in a community-based or nonprofit setting.
Strong interpersonal communication skills and ability to build rapport quickly.

Nice To Haves

Experience using the EMPath Mobility Modeling® framework or other mobility-focused coaching models.
Training or certification in motivational interviewing, coaching, or executive functioning development.
Experience in workforce development, financial capability, housing stability programs, or education pathways.
Experience using data-driven coaching tools or participant progress tracking systems.
Knowledge of community resources related to employment, housing, healthcare, and financial stability.

Responsibilities

Provide one-on-one mobility coaching using the EMPath Mobility Modeling® framework to support participants in setting and achieving long-term economic mobility goals.
Facilitate structured coaching conversations that focus on strengths, motivation, and executive functioning skill development.
Collaborate with participants to develop individualized Economic Mobility Plans with measurable milestones across mobility domains.
Monitor participant progress using mobility metrics and data tools associated with the EMPath Mobility Modeling® framework.
Help participants identify barriers to mobility and develop actionable strategies to overcome them.
Connect participants with appropriate internal and external resources including employment services, education programs, housing assistance, healthcare access, and financial capability services.
Maintain working knowledge of community resources and referral pathways.
Collaborate with internal program teams and community partners to ensure coordinated service delivery.
Maintain accurate participant records and progress updates in designated case management systems.
Track participant outcomes related to employment, income, education, housing stability, and financial capability.
Use data to guide coaching conversations and identify opportunities for program improvement.
Build trusting, respectful relationships with participants that promote accountability and sustained engagement.
Encourage consistent participation through follow-up, goal reinforcement, and celebration of progress.
Support participants in developing confidence, resilience, and decision-making skills.
Participate in team meetings, training sessions, and professional development related to the EMPath Mobility Modeling® framework.
Contribute insights to improve program strategies and participant outcomes.
Support outreach or recruitment efforts when appropriate.
Ensure participant documentation meets program, funding, and regulatory requirements.
Protect participant confidentiality and adhere to organizational policies and ethical standards.