Ecommerce Project Manager

IDEX•Northbrook, IL

About The Position

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Overview The Ecommerce Project Manager leads the planning, execution, and delivery of industrial ecommerce initiatives across a small, high‑impact team. This role requires a strong blend of traditional Project Management discipline and hands‑on Scrum Master leadership, ensuring predictable delivery across multiple concurrent workstreams. The ideal candidate brings deep ecommerce experience, strong business analysis skills, and the ability to coordinate across IT, SAP, manufacturing, and external partners. This position is ideal for someone who thrives in a manufacturing environment where ecommerce depends on accurate ERP data, complex pricing logic, product configuration, and order‑to‑cash workflows.

Requirements

3–5 years of experience as a Scrum Master in an IT or software development environment.
3–5 years of Project Management experience using Waterfall, especially for structured or cross‑functional initiatives.
5+ years of ecommerce experience, ideally in B2B or industrial/manufacturing environments.
Experience working with SAP Commerce Cloud
Manufacturing or industrial background strongly preferred due to the complexity of product data, pricing, and fulfillment.
Strong business analysis skills, including requirements gathering, documentation, and stakeholder facilitation.
Experience coordinating with third‑party vendors and cross‑functional IT teams.
Ability to manage multiple boards, projects, and priorities in a fast‑paced environment.
Excellent communication and stakeholder management skills across technical and non‑technical audiences.

Nice To Haves

Familiarity with B2B ecommerce platforms such as SAP Commerce Cloud, Magento, Optimizely, or custom industrial platforms.
Understanding of APIs, integrations, and data flows between ERP, PIM, CRM, and ecommerce systems.
Experience with QA processes including functional testing, regression testing, and UAT coordination.
Ability to create clear documentation including requirements, user stories, test plans, and process flows.
Strong analytical mindset with the ability to interpret data and recommend improvements.
Experience in change management for digital or ecommerce initiatives.

Responsibilities

Lead end‑to-end ecommerce project delivery using both Waterfall and Agile/Scrum methodologies.
Serve as Scrum Master for a team of three developers, running daily standups, sprint planning, retrospectives, and backlog refinement.
Manage multiple Scrum and Kanban boards to maintain visibility, prioritization, and predictable delivery.
Solicit, document, and validate business requirements from stakeholders across ecommerce, IT, manufacturing, operations, and customer service.
Perform business analysis to translate requirements into user stories, acceptance criteria, and technical specifications.
Coordinate with third‑party vendors to ensure alignment on scope, timelines, and deliverables.
Collaborate with internal IT departments including SAP, infrastructure, security, integrations, and data teams.
Conduct ecommerce QA testing including functional testing, data validation, SAP integration checks, and workflow verification.
Develop and maintain project plans, timelines, budgets, and resource allocations.
Run reports and analyze project and platform data to support decision‑making and continuous improvement.
Manage risks, issues, and cross‑team dependencies with proactive communication and structured follow‑up.
Ensure high‑quality delivery through testing coordination, acceptance criteria validation, and post‑launch monitoring.
Support SAP‑related ecommerce integrations, including pricing, inventory, product data, and order workflows.
Drive continuous improvement in project processes, documentation, and team operations.