eCommerce Program Specialist

YETI • Austin, TX

12d • Hybrid

About The Position

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™. The Ecommerce Programs Specialist will be a key member of the eCommerce team in helping to define and deploy best-in-class customer experiences on our owned digital platform, YETI.com. Our website is more than a shopping experience; it also represents the pinnacle expression of our brand. As such, you will support the execution of a strategy that unites product, content and commerce in a way that engages consumers and drives high converting shopping experiences.

Requirements

• At least 3 years of relevant experience or equivalent combination of education and work experience
• Bachelor’s degree or equivalent combination of education and work experience, Business concentrations preferred
• Experience with Salesforce Commerce Cloud and its 'business manager' functions preferred
• Strong analytical skills with an emphasis on Retail math and proficient in Excel.
• Collaborator extraordinaire; ability to develop and manage relationships with cross functional team members, from peers to senior leadership to drive promotion process
• Concise and organized communication; both written and verbal/in presentation
• Analytical & strategic; ability to use strategic thinking and problem-solving skills to create new strategies, build business cases and win stakeholder buy-in
• Embracer of change & scale: able to handle the challenge of increasing eCommerce revenue
• You are highly-motivated, curious to learn, laser-focused on the details and love to solve problems
• Comfortable both leading and following, trust your gut, always open to doing things differently.
• YETI offers a hybrid work environment, but this role must be based in Austin, TX and in-office Mon-Thur weekly

Responsibilities

• Plan targeted marketing and promotions campaigns and encourage new promotion strategies based on experience, best practices, and industry benchmarking
• Manage the development of overarching project plan (both front-end and back-end development) for all discounts, promotions & coupons and ensure on-time execution.
• Implement and QA back-end implementation In Salesforce Commerce Cloud
• Responsible for coordinating with cross-functional partners for marketing assets/site content, forecasting, UAT testing, digital product optimizations, terms & conditions, retail pricing, and operational efficiencies.
• Executing promotion performance reporting recaps for weekly business reviews & ad-hoc deep dives, including sales, customer and site engagement data.
• Ownership of the Discount programs (including Friends & Family, YETI Pro, Industry, etc.) and monthly financials reporting.
• Support additional site operations initiatives, including YETI sustainability initiatives (YETI Rescues™ and Rambler™ Buy Back programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level