About The Position

We are seeking a highly motivated eCommerce Program Management Intern to support cross‑functional project delivery and initiatives that bridge digital customer experiences with the backend systems that power them. This role is ideal for a detail‑oriented, organized, and curious individual who enjoys problem‑solving, collaborating with diverse teams, and understanding how digital experiences come together behind the scenes. Throughout this internship, you’ll gain hands-on exposure to both creative marketing workstreams and technical development projects. You’ll learn how customer-facing experiences on a website are driven by configurations, data flows, and technical decisions—and how thoughtful project planning helps deliver seamless experiences and improved business efficiency.

Requirements

  • Actively pursuing a bachelor’s degree in Business Administration, Management Information Systems, Supply Chain Management, or a related Marketing field, with an expected graduation in May 2027.
  • Detail‑oriented, organized, and able to manage multiple moving pieces.
  • A strong critical thinker who enjoys solving problems and asking insightful questions.
  • Comfortable working with teams across marketing, UX, development, analytics, and merchandising.
  • Interested in digital commerce, customer experience, and program management.
  • Curious about how backend systems influence online customer experiences.
  • Excited to work in a fast‑paced, highly collaborative environment.

Nice To Haves

  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities

Responsibilities

  • Participate in initiatives aimed at improving operational efficiency and reducing manual work.
  • Collaborate with business and technical partners to assess current site experiences and identify improvement opportunities.
  • Assist in analyzing customer journeys, friction points, and experience gaps.
  • Learn how backend processes, data structures, and system logic influence how customers interact with digital content.
  • Help document and organize technical requirements, user stories, and acceptance criteria for system enhancements.
  • Support sprint planning activities, including backlog refinement, ticket organization, and cross-team communication.
  • Assist in defining, implementing, and validating backend updates, configuration changes, and site behaviors.
  • Develop a foundational understanding of APIs, system integrations, and platform settings—and how they support customer experiences.
  • Partner with UX, copywriting, and design teams by organizing content inputs and project requirements.
  • Review digital content for accuracy, clarity, consistency, and customer impact.
  • Support email production workflows, including content creation, QA, and technical implementation.
  • Produce clear documentation such as meeting notes, project summaries, and timeline updates.
  • Work with UX, developers, marketing, and merchandising teams to progress deliverables.
  • Assist with organizing project timelines, identifying risks, and tracking dependencies.
  • Contribute to problem‑solving discussions by asking thoughtful questions and helping clarify business needs.

Benefits

  • paid vacation time
  • paid sick leave
  • medical/dental/vision insurance
  • life, accident and disability insurance
  • tax-advantaged flexible spending and health savings accounts
  • employee assistance program
  • other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
  • tuition reimbursement
  • transit
  • the Applause Program
  • employee stock purchase plan
  • the Sandisk Savings 401(k) Plan
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