Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables. This is a Hybrid role and requires 3 days(Min) on-site presence. - Manage Digital Sales Offer Catalog configurations and Administration workflows - Review change request Intakes and Engage cross functional teams for Impact analysis and execution plan - Document implementation approach of Promotions/offer sets in Catalog/Ledger applications - Inform various stakeholders about technical solution approach and customer experience to implement change request/initiative - Able to map basic technical flow and business diagrams aligning to business and system requirements - Proficient with the Project and Portfolio Management Tools (TFS, JIRA, Visio, MS Project, Clarity, etc.) - Must have experience in Telco, Media and Entertainment industries or Consumer services industry
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Career Level
Mid Level
Number of Employees
5,001-10,000 employees