eCommerce Performance Analyst

Sysco•Houston, TX

1d•Hybrid

About The Position

Sysco is one of the largest ecommerce companies in the U.S., and the Digital Growth team plays a critical role in shaping how we engage our customers across the digital ecosystem. Delivering a truly personalized experience requires blending deep analytics capabilities with strong digital business acumen to uncover insights that elevate campaign performance and accelerate ecommerce growth. The Integrated Digital Performance Analyst is a core member of the Digital Growth team and is responsible for performance analytics and insights across integrated, cross channel digital campaigns and digital/ecommerce activations. This role blends technical analytical expertise with a strong understanding of ecommerce, digital marketing, customer journeys, and the levers that drive revenue, engagement, and conversion. You will mine multiple data sources, uncover actionable insights, and translate complex analyses into simple, compelling recommendations that guide digital campaign strategy, optimization, content design, and customer experience enhancements. The ideal candidate is a highly analytical thinker with strong storytelling skills and the ability to influence cross functional partners across Digital, Ecommerce, Merchandising, Brand, and Creative.

Requirements

Bachelor’s degree in Business, Statistics, Analytics, Computer Science, or a related field
2-5 years of relevant professional experience in ecommerce analytics, digital analytics, business analytics or a similar data-driven role.
Proven ability to manage complex business analytics projects with multiple stakeholders and tight timelines.
Track record of partnering and iterating with business stakeholders to plan, build and manage analytics projects, and develop hypothesis, analyses and insights.
Hands on experience with analytics and visualization tools such as SQL, Tableau, PowerBI, Alteryx, or similar.
Understanding of business value drivers and corresponding business impact.
Analytical, quantitative, and problem-solving abilities with a hypothesis driven and strategic mindset.
Self-starter with the ability to manage multiple priorities in a fast-paced environment.
Passion about discovering new things and ability to learn quickly.
Highly collaborative team player with strong communication skills, influencing skills and a customer centric mindset.
Strong data management and visualization skills; ability to design dashboards and performance scorecards. (SQL, Tableau, PowerBI, Alteryx or similar).
Advanced Microsoft Office skills (especially Microsoft Excel).
Experience with multiple types of data sources.

Nice To Haves

Master’s degree preferred
Experience in ecommerce, B2B, marketplace, or large-scale enterprise environments.
Demonstrated experience analyzing digital campaigns across multiple channels.
Familiarity with digital analytics platforms (e.g., GA4, Tealium, Adobe).
Experience working in matrixed organizations.
Project management capabilities preferred.
Experience working in distribution, retail, or wholesale industry preferred.

Responsibilities

Performance Analytics & Insights Lead performance analytics for integrated digital campaigns across onsite, email, paid media, SEO/SEM, display, social, and emerging channels.
Connect data analyses and digital performance insights to customer journey behaviors, conversion metrics, ecommerce outcomes, and revenue impact.
Build and evolve performance measurement, dashboards, and KPIs for digital campaign activations that support campaign performance objectives.
Conduct advanced analytics (e.g., segmentation, attribution insights, funnel analysis, forecasting, trend analysis) to guide future campaign strategy.
Translate analytical findings into clear, actionable recommendations that influence cross-channel digital campaign roadmap and activation decisions.
Digital Campaign Optimization Partner with channel leads and the Integrated Digital Campaign Manager to develop experiment designs (A/B tests, multivariate testing) and learning agendas for digital activations.
Analyze cross channel campaign performance and ecommerce activation results to uncover insights that improve business impact.
Support continuous improvement of performance measurement frameworks, scorecards, and post campaign reporting.
Cross Functional Collaboration Partner closely with Digital/Ecommerce, Brand, Merchandising, Product, Sales, and other cross functional partners to build effective digital campaign performance insights and hypotheses.
Collaborate with Analytics teams to ensure data integrity, establish foundational measurement, and enhance analytics capabilities.
Influence business partners through data driven storytelling, aligning insights to business priorities and customer needs.
Data, Tools & Systems Develop deep expertise in digital analytics tools and Sysco’s data environment.
Build dashboards, reporting mechanisms, and automated insights leveraging tools such as Tableau, SQL, and Alteryx.
Utilize and integrate data from tools such as GA4, marketing automation platforms (e.g., SFMC), CDP/DMP tools (e.g., Tealium), and e-commerce platforms.
Champion data best practices and reporting consistency across the Digital Growth team.