eCommerce Operations Product Manager
About The Position
Overview: As an eCommerce Operations Product Manager, you will join a team responsible for managing and optimizing our eCommerce solutions, including reviews, shipping, product information management (PIM), and various other features and products. You will leverage your 5-7 years of experience in eCommerce operations to develop industry-leading and custom solutions within our platform. The eCommerce Operations Product Manager is a fully onsite role in Columbus, Ohio. Remote work is not available. Applicants must be authorized to work in the United States for any employer. Responsibilities: Problem solve and execute eCommerce solutions within our existing platform in alignment with business goals. Work closely with cross-functional teams, including web development, UX design, sales, and marketing, to deliver high-quality eCommerce solutions. Stay current with industry trends, technologies, and best practices. Analyze customer feedback to inform product improvements and ensure a customer-centric approach. Track and analyze key performance metrics to measure product success and identify areas for improvement. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
Requirements
- 5+ years’ of software platform operations experience, with a strong focus on eCommerce solution management (reviews, shipping, PIM)
- Proficiency in eCommerce platforms, product information management systems, and related technologies.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
- Proven ability to lead cross-functional teams and drive projects to successful completion.
- Deep understanding of customer needs and a commitment to delivering exceptional user experiences.
Nice To Haves
- Magento, ShipperHQ, SiteCore platform operating experience is a plus
Responsibilities
- Problem solve and execute eCommerce solutions within our existing platform in alignment with business goals.
- Work closely with cross-functional teams, including web development, UX design, sales, and marketing, to deliver high-quality eCommerce solutions.
- Stay current with industry trends, technologies, and best practices.
- Analyze customer feedback to inform product improvements and ensure a customer-centric approach.
- Track and analyze key performance metrics to measure product success and identify areas for improvement.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
