Ecommerce Operations Marketing Coord

UA IS AN EQUAL OPPORTUNITY EMPLOYER • Fort Lauderdale, FL

1d • Hybrid

About The Position

The E-commerce Operations Coordinator supports the day-to-day performance, quality, and reliability of our e-commerce websites. This entry-level role is ideal for someone detail-oriented, curious about how websites work behind the scenes, and excited to grow in e-commerce operations. You’ll work closely with the E-commerce team, IT partners, and third-party vendors to help identify issues, track resolutions, and ensure a smooth online shopping experience.

Requirements

• Bachelor’s degree or equivalent experience preferred
• Strong interest in e-commerce, digital operations, or website management
• Customer-centric mindset with a passion for improving the shopping, purchasing, and post-purchase experience
• High attention to detail with excellent proofreading and quality-checking skills
• Solid understanding of how websites and online platforms function, with a curiosity to learn more technically
• Comfortable working with tickets, tasks, and tracking systems to manage issues and updates
• Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines
• Clear and effective written and verbal communication skills, with the ability to collaborate across teams
• Strong problem-solving and analytical skills, with an ability to identify patterns and trends
• Basic project management skills and the ability to manage multiple tasks at once
• Proficiency in Microsoft Office Suite, including solid Excel skills
• Reliable, detail-oriented, and eager to learn new tools, platforms, and processes

Nice To Haves

• Exposure to e-commerce platforms or CMS tools
• Familiarity with QA testing, bug tracking, or IT ticketing systems
• Interest in analytics, UX, or digital merchandising
• Rapid and accurate typing skills (40+ WPM)

Responsibilities

• Monitor e-commerce websites to ensure functionality, accuracy, and overall quality
• Assist in identifying, documenting, and tracking website bugs or functionality issues
• Submit, update, and follow up on IT tickets to support timely issue resolution
• Help test website features, fixes, and enhancements across devices and browsers
• Act as a point of coordination between the e-commerce team, IT, and third-party partners
• Support updates and basic maintenance for third-party platforms such as Yotpo, OneTrust, Narvar, Qualtrics, and Bloomreach
• Assist with content and product updates while developing an understanding of Salesforce Commerce Cloud (SFCC)
• Maintain organized documentation of issues, updates, and processes
• Support ongoing site improvements and operational initiatives as needed

Benefits

• Medical and Pharmacy Coverage
• Dental and Vision Coverage
• Life/AD&D Insurance
• Employee Assistance Program – self-care and support for life’s everyday challenges
• Extensive 401(k) plan with company matching - Save for your future
• Paid Family Leave
• Short & Long Term Disability – Company Paid
• Accident, Hospital Care, and Critical Illness Insurance – Protect your Income
• Auto Insurance
• Legal Insurance and ID Theft Protection
• Nationwide Pet Insurance
• Holiday Pay
• Paid Time Off – Life Balance
• Volunteer Time Off – Make an Impact
• Employee Discount Program
• Referral Program - Get paid to work with Friends
• Free Parking at the Downtown Corporate Office
• Regular Social Activities and Events – Mandatory Fun

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level