Ecommerce Implementation Lead
About The Position
Sila is seeking an experienced Ecommerce Implementation Lead to support our enterprise clientâs global transformation of its digital commerce and order orchestration capabilities. This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses. You will work at the intersection of ecommerce, SAP technologies, customer-facing digital experience, and enterprise-scale program leadershipâhelping our client simplify how customers buy, track, and manage orders across multiple business entities.
Requirements
- Strong experience in ecommerce platforms, especially buying/cart and checkout flows.
- Expertise in Order Management Systems (OMS) and end-toâend order lifecycle processes.
- Prior background in implementing or contributing to OMS deployments.
- Inquisitive and resilient; able to push through ambiguity and bureaucracy.
- Highly collaborative, with strong communication skills and the ability to influence without authority.
- Confident speaking up, offering opinions, and guiding teams toward decisions.
- Visible in a constructive, value-driven wayâshowing leadership through action and clarity.
- Client engagement savvy, ideally with prior consulting experience.
- Passion for ecommerce, customer experience, and improving digital buying workflows.
Nice To Haves
- Experience with SAP OMF (preferred).
Responsibilities
- Lead discussions and decision-making related to OMS/OMF across multiple organizations and business partners.
- Drive alignment across orgs to support initiatives to deliver a unified customer buying experience.
- Work directly with senior leaders, executives, Agile Release Trains (ARTs), and cross-functional teams to guide OMS solution strategy and execution.
- Serve as the primary leader for cart/checkout and buying experiences, including todayâs capabilities and the vision for a future enhanced cart and checkout experience.
- Champion the implementation of SAP Order Management Foundation, including configuration, orchestration, and integration with SAP systems.
- Oversee OMS enablement efforts, including buy flows, order visibility, and end-toâend order lifecycle management.
- Ensure OMS abstracts business structural complexity from customers to support a seamless, companyâwide experience.
- Support multi-year digital transformation efforts across business, technical, and vendor teams.
- Navigate a large-scale, 500+ person enterprise program
- Operate within the SAFe Agile framework
- Drive delivery outcomes amid competing priorities.
- Maintain momentum, remove obstacles, and communicate progress to leadership clearly and actionably.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
