eCommerce Coordinator

Obagi Cosmeceuticals • Long Beach, CA

14h

About The Position

Obagi Cosmeceuticals is seeking a strategic and detail-oriented eCommerce Coordinator to support the day-to-day operations and execution of our eCommerce channels, including our DTC site, Amazon, and TikTok shop. This role will act as a critical connector between internal teams and external agency partners, ensuring product assortments, assets, reporting, and marketplace updates are accurate, timely, and well-organized.

Requirements

• A bachelor’s degree from an accredited university in Marketing, Business Administration, or related field
• 1-3+ years of relevant eCommerce, digital operations, or marketplace support
• Prior experience collaborating cross functionally with external agencies
• Exceptional organizational and project management skills; demonstrated ability to work under pressure to meet deadlines with a collaborative mindset
• Intermediate to advanced proficiency with Microsoft Suite: Excel – must be comfortable with pivot tables, lookup formulas, and data organization PowerPoint – must be able to clearly put together and communicate relevant performance and updates
• Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly, with a passion for creative problem solving.
• Possess an energetic, positive attitude that encourages a team and supports the growth and professional development of others.

Nice To Haves

• Prior experience in skincare or CPG highly preferred

Responsibilities

• Marketplace & Assortment Support
• Maintain up-to-date knowledge of product assortments across Shopify (DTC), Amazon, and TikTok Shop
• Track SKU changes, launches, discontinuations, and assortment updates across platforms
• Support new product launches by coordinating timelines, product data, and assets across Shopify and marketplace partners
• Shopify DTC Support
• Assist with product setup and maintenance in Shopify, including product information, imagery, variants, and pricing updates
• Coordinate with internal teams to ensure Shopify product data aligns with marketplace listings
• Help QA site updates related to product launches, promotions, and assortment changes
• Agency Coordination
• Serve as a primary point of contact for sharing product information, assets, and updates with Amazon and TikTok Shop agency partners
• Ensure agencies receive accurate and complete product data, creative assets, pricing, and promotional details
• Consolidate feedback and help keep execution aligned with internal ecommerce strategy
• Cross-Functional Collaboration
• Work closely with Paid Media, CRM, Brand & Creative, Operations, and Customer Service teams
• Coordinate asset briefing and delivery (imagery, copy, claims, specs) between creative teams and external partners
• Support inventory management efforts by monitoring inventory levels across channels, communicating risks or constraints to internal teams and agency partners
• Reporting & Analysis
• Consolidate performance reporting across Shopify DTC, Amazon, and TikTok Shop
• Build clear, organized reports and presentations using Excel and PowerPoint
• Support internal reviews by ensuring data accuracy and consistency across sources
• Operational Excellence
• Maintain trackers, timelines, and documentation related to assortments, launches, promotions, and reporting
• Keep shared folders, spreadsheets, and decks organized and up to date
• Identify opportunities to improve processes and communication across teams and partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level