eCommerce Product Coordinator

Salem Media Group, Inc

3d•$16 - $17

About The Position

We’re looking for an eCommerce Product Coordinator to help bring digital products to life across our family of brands. This role is foundational in ensuring that products from our vendors are accurately processed, appropriately merchandised, and presented in a way that helps churches confidently discover and purchase resources for their ministries on our family of websites. This is a great entry-level opportunity for someone who is detail-oriented, organized, and excited about working behind the scenes to make ecommerce content shine. While the tools and processes are learnable, this role is best suited for someone who enjoys precision, consistency, and collaborating across teams while working independently.

Requirements

Strong attention to detail and ability to follow repeatable processes
Clear, professional written communication skills
Comfort learning and working in technical systems (no coding required)
Ability to stay focused and organized while handling multiple tasks
A collaborative mindset and willingness to work across teams
Self-motivation and the ability to work independently
A puzzle solver! (troubleshooting & problem-solving are a key part of this job)

Nice To Haves

Familiarity with church environments or ministry contexts (Familiarity with church presentation software would be great, too!)
Understanding of how churches discover and use digital resources
Experience with product management systems, product catalogs, or e-commerce tools
Comfort working with digital media files (video, images, downloads)

Responsibilities

Receive and process incoming content from vendors
Prepare digital products to be sold using internal tools and systems
Ensure products are correctly added to our websites and functions as expected
Ensure products are clearly labeled, accurately categorized, and thoughtfully merchandised
Review product listings to confirm descriptions, images, and metadata are correct and compelling
Partner with internal teams to help content look polished and customer-ready
Work daily in our Product Information Management (PIM) system to manage product data
Communicate professionally to maintain a positive working relationship with vendors
Serve as a key point of coordination and troubleshooting between vendors, accounting, and internal teams
Work closely with colleagues to ensure smooth workflows across creative , marketing, operations, and finance teams
Help with other duties as necessary