Ecommerce Compliance Specialist

Pattern • Lehi, UT

2d • Hybrid

About The Position

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. We need an Ecommerce Compliance Specialist to audit listings on platforms like Amazon, Walmart, and TikTok Shop, resolve compliance violations, and mitigate revenue loss. This role involves maintaining communication with the brand management team, researching regulatory requirements, and implementing proactive measures to ensure all e-commerce accounts remain healthy and compliant. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

Requirements

• 1-2 years’ experience with the Amazon.com marketplace platform or 1-2 years’ experience working in the regulatory compliance field
• Experience with Amazon Account Health - specifically writing plans of action and responding to performance notifications
• Experience working with government regulations or regulatory bodies (FDA, EPA, CPSC, Health Canada, etc.)
• Bachelor’s degree
• Ability to organize and manage multiple tasks simultaneously
• Precise attention to detail
• Excellent verbal and written communication skills
• Strong judgment and commitment to ethics
• An eagerness to learn

Nice To Haves

• Basic familiarity with Walmart.com, and other ecommerce marketplaces (eBay, Shopify, Etsy, etc.)
• Experience with MAP/MSRP compliance enforcement
• Experience performing root cause analysis and implementing corrective and preventive actions (CAPA)
• Strong writing and editing skills
• Previous experience working in a high-stakes business environment

Responsibilities

• Manage product listings through reviews of new content
• Product catalog auditing to ensure compliance with ecommerce platform policies
• Monitor and update banned keywords and products from ecommerce marketplaces
• Monitor notices from ecommerce platform compliance departments
• Determine best ways to respond to seller account issues
• Proactively troubleshoot potential issues
• Communicate issues with the seller team

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level