ECommerce Brand Advocate Analyst

The Home Depot

6d • $55,100 - $62,000 • Hybrid

About The Position

The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada. As an eCommerce expert, you’ll play a pivotal role in driving results that will positively impact the shopping experience for our DIY and Pro customers. You’ll work directly with some of Home Depot’s largest vendor partners and collaborate with internal cross-functional teams to develop and implement data-driven content and business strategies.

Requirements

• Ability to turn sales metrics into insights that are easily understood by executive audiences
• expertise in eCommerce and content best practices
• experience with Excel and aptitude to learn other analytics tools
• Ability to communicate clearly and concisely
• engaging presentation skills
• build relationships with stakeholders at all levels
• diplomatically navigate difficult conversations
• Ability to prioritize competing projects
• detail oriented and organized
• self-motivated to drive results based on vendor needs and priorities
• Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
• Clear, Concise and Persuasive Communication
• Confident presenting to larger groups (20+ attendees) including senior-level executives.
• Engaging storyteller with ability to navigate difficult conversations.
• Aptitude for Data Analytics & eCommerce Expertise
• Understanding of key eCommerce sales metrics and content best practices.
• Intermediate to advanced Excel and PowerPoint skills.
• A passion for Analytics and an aptitude to learn analytics tools such as Looker, Tableau and Adobe Analytics
• Organization and Project Management Skills
• Effectively prioritize projects with a high volume of competing requests.
• Ability to work independently in ambiguous situations without a clear roadmap.
• 3-5 years eCommerce experience required

Nice To Haves

• Client-facing experience an asset.
• Experience with Looker, Tableau, Adobe Analytics an asset
• Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset

Responsibilities

• Strategic Business Analyst You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business. The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.
• Account Manager As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and influencing strategic decisions. You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.
• Project Management As part of project management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality. Create and manage a detailed project plan and goal tracker in consultation with your vendor(s) and internal stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level