E-commerce Associate- Honolulu

Salvation Army USA•Honolulu, HI

54d

About The Position

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Main San Bernardino Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. As our enthusiastic and hardworking ECOMMERCE ASSOCIATE, you will be responsible for (but not limited to):

Requirements

High School graduate or equivalent.
Demonstrated competency in skill area as indicated by verifiable training and/or experience.
Ability to read and write and to understand and follow both written and verbal instructions.

Responsibilities

Selecting high valued merchandise located at ARC Center to sell on ecommerce platform and supply physical stores with steady supply of collectible merchandise.
Testing items to confirm functionality or authenticity prior to posting (e.g., electronics, jewelry).
Basic understanding of third-party research software, Tera peak; including the ability to use listing and shipping software, Sure Done, Ship Station.
Ability to use listing and shipment software at a fast pace.
Assisting with photography of items for sale to be displayed on auction website.
Handling phone and emailing customer support in a timely manner.
Following up on all orders with customers in real time.
Meeting daily posting quotas and weekly and monthly sales targets determined by Supervisor.
Taking an active role and partnering with the District Sales Manager, E-Commerce Specialist Associate, and team members in the day-to-day operation of the ecommerce business.