Ecomm & Sales Assistant

Dreamwear Inc•New York, NY

About The Position

Dreamwear is an industry leading creator of top quality, fashion-forward intimate apparel, shapewear and sleepwear. We own, license, and manage a diverse portfolio of brands that share our passion for quality, comfort, and trend, such as Danskin, Nautica, Juicy Couture, Marilyn Monroe, XOXO. As we continue to enhance our Direct-to-Consumer Ecomm business, we are seeking a highly organized Ecomm Assistant to support our team. This role is ideal for someone who can quickly learn and manage existing processes, assist with both day-to-day operations and strategic initiatives, and become increasingly independent over time.

Requirements

Strong communication skills and virtual collaborative skills, with ability to work cross functionally between departments, external providers, and remote teams.
Demonstrated organizational and prioritization skills.
Comfortable working in Excel (Ideally knows how to use the following functions: Sum If, X-lookups, Pivot Tables).
Basic Outlook & Microsoft Teams navigation.
Must have an interest in learning about and working in Amazon Seller Central (including product creation, fulfillment, and reporting)

Responsibilities

In tangent with Ecomm Manager, maintain and update all brand storefronts, including new colors/styles.
Work with graphics team to review A+ content generation.
Conduct weekly listing reviews and make necessary adjustments to ensure product pages are accurate.
Help edit product copy, attributes, categorization and images to maintain brand consistency and license compliance.
Attend in-house photoshoots each quarter. Provide assistance with sample tagging, submission, and maintenance.
Collaborate on final photo selections that help enhance our visual presentations.
Oversee inventory levels, including unfulfillable or aging stock, and coordinate logistics with warehouses and the Order Entry team.
Support weekly operational tasks, including PO processing, ATS/Holds, inventory opportunities, and open order reconciliation.
Help update monthly sales recaps for the team and summarize goods approaching aged buckets to help Ecomm Manager create a course of action.
Track shipment defects and collaborate with relevant teams to resolve issues promptly.
Review on-hand reports, adjust delivery dates as needed, and monitor shortages to maintain accurate inventory records.
Respond to customer inquiries related to product listings or order fulfillment as needed.
Assist Account Executive with admin responsibilities.