Ecom/Digital Commerce Technical Product Owner

TriMarkMansfield, MA
1dHybrid

About The Position

The Ecom/Digital Commerce Technical Product Manager is a product management role focused on the technical aspects of e-commerce and digital commerce products and platforms. This role involves defining the technical vision, managing the technical product backlog, and overseeing the development process—with a strong emphasis on technical feasibility and alignment with business goals. Key responsibilities include leading e-commerce projects, managing technical requirements, and facilitating communication between stakeholders and development teams.

Requirements

  • Strong technical background with proven experience in SaaS product management, API integrations, webhooks, and endpoints.
  • Demonstrated impact in previous roles, with a dedication to customer obsession and core product principles.
  • Proficiency with tools such as GitHub, Vercel, Figma, and MongoDB.
  • Ability to excel independently within cross-functional teams, ensuring successful product delivery.
  • A passion for empowering entrepreneurs and fostering merchant empathy.
  • Strong technical expertise in SaaS product management and e-commerce, with experience in software development, system architecture, and API integration.
  • Proven experience in technical product management, including defining product vision, managing backlogs, and leading cross-functional projects.
  • Excellent communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Experience with Agile methodologies, including sprint planning, daily stand-ups, and retrospectives.
  • Strong analytical and problem-solving skills, with the ability to navigate complex technical challenges.
  • Client-Facing Skills: Experience working with clients, understanding their needs, and translating those needs into actionable solutions.
  • Ability to pass a background check post offer acceptance.

Nice To Haves

  • Experience with Shopify is a plus.

Responsibilities

  • Technical Oversight:Ensure technical feasibility, manage technical requirements, and oversee data migrations, APIs, webhooks, and integrations with third-party suppliers.
  • Stakeholder Collaboration:Function as the primary liaison between development, quality assurance, and technical integration teams, facilitating clear and effective communication.
  • Communication:Clearly communicate product goals, technical requirements, and project updates to both technical and non-technical stakeholders.
  • Continuous Improvement:Gather feedback, analyze market insights, and incorporate learnings into product iterations and future development.
  • Merchant Empathy:Talk to merchants and write code. Build deep connections to truly understand their needs—merchant empathy is your secret weapon.
  • Cross-Functional Collaboration:Work with Engineering, Data, and other teams to deliver solutions that are both innovative and effective.
  • Product Leadership:Lead and own products from concept to market impact, with rapid prototyping as a standard practice.
  • Quality and Timeliness:Maintain high standards while ensuring timely product launches.
  • Data-Informed Decisions:Make decisions grounded in data and driven by direct merchant insights.

Benefits

  • Medical
  • Dental
  • Vision
  • Tuition Reimbursement
  • Pet
  • Legal Insurance
  • 401k
  • Community Service Day
  • Spotlight Awards
  • National Sales Excellence Awards
  • CFSP Prep Certification Program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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