Digital Commerce Product Owner, GBS
About The Position
Digital Commerce (including eCommerce) is a strategic focus area at Boston Scientific that aims to make our company easier to do business with and to realize internal efficiencies that accelerate innovation. The company continues to expand its investment in Digital Commerce based on strong results and the growing impact of our online and self-service capabilities. As we advance our global Digital Commerce strategy, the team is seeking a strong Product Owner to drive the ongoing enhancement and expansion of our eCommerce and self-service platforms—enabling scalable, customer-centric digital experiences. This role will focus on Boston Scientific’s SAP Commerce Cloud platform, supporting our U.S. eCommerce site and the rollout of global self-service solutions. The Product Owner will work closely with cross-functional stakeholders—including the Program Manager, Project Manager, Product Manager, and IT Architects—to define requirements, manage the product backlog, and ensure delivery of high-quality releases that align with business priorities.
Requirements
- Bachelor’s degree in Business, Marketing, Management, Information Systems, or a related field
- Minimum of 5 years' experience in eCommerce or Digital Product Ownership, ideally in B2B or B2C enterprise environments
- Experience with SAP Commerce Cloud (Hybris) or comparable enterprise eCommerce platforms
- Experience working within Agile development frameworks and collaborating with global, cross-functional teams
- Strong analytical and problem-solving skills with the ability to translate business needs into actionable technical requirements
- Excellent communication skills with proven ability to influence across functional and technical teams
- Ability to manage multiple priorities in a fast-paced, dynamic environment
Nice To Haves
- Experience in the medical device or healthcare industry or other highly regulated environments
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification
- Familiarity with complementary digital platforms such as Salesforce, Adobe Experience Cloud, or SAP integration tools
- Experience supporting global product rollouts and multi-region deployments
- Passion for digital commerce innovation and a strong understanding of industry best practices and trends
Responsibilities
- Set and communicate a clear and ambitious product vision aligned with Digital Commerce strategy and business goals
- Own and manage the product backlog and roadmap, ensuring alignment with customer needs and strategic priorities
- Lead discovery sessions to gather business requirements and translate them into detailed user stories and acceptance criteria
- Partner cross-functionally with Commercial, IT, Customer Care, Marketing, and regional teams to ensure seamless execution
- Serve as the primary liaison between business and development teams, ensuring clarity on priorities, dependencies, and trade-offs
- Collaborate with Program and Project Managers to align on sprint planning, resource prioritization, and release schedules
- Facilitate agile ceremonies, including backlog refinement, sprint reviews, and release planning
- Work closely with development and QA teams to ensure efficient, high-quality testing and release execution
- Collaborate with customer support and operations teams to triage, prioritize, and resolve issues or enhancement requests
- Monitor performance and adoption metrics to identify opportunities for continuous improvement and innovation
- Maintain awareness of regulatory and compliance requirements (e.g., privacy, accessibility) that impact digital commerce
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
