ECM Lead Care Manager

Child Care Resource Center • Sylmar, CA

1d • Hybrid

About The Position

Work where your work matters. Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Requirements

• Minimum Required Education and Experience (one of the following): Bachelor’s degree with two (2) years of relevant case management or care coordination experience; OR Associate of Arts degree with three (3) years of relevant experience; OR High School Diploma or equivalency with four (4) years of relevant experience.
• Experience : Minimum of two (2) years’ experience working with pregnant individuals, children, and/or parents/caregivers. At least two (2) years’ experience coordinating services across healthcare, behavioral health, and community systems.
• Travel : Approximately up to 40% local travel required to support in-person, community-based, and healthcare-setting service delivery.
• Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
• Work Schedule : Full-time. Typically, M-F, with the ability to work at times a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work Environment: Field-Based. Combination of working in an office, working from home, and working in the community. Includes virtual visits, family homes, hospitals, parks, and other locations in the community as required.
• Background check required . As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance.
• Live Scan Clearance / DOJ Fingerprinting : For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
• Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
• MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
• Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
• CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)
• Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

Nice To Haves

• Education : Bachelors in early childhood education, social work, public health education, psychology, or a related field.
• Experience : Two (2) years or more of experience working with pregnant parents and families with children under 12 months old. Two (2) experience working with Electronic Health Records (EHR), EXYM, and linkages to local community resources.
• Familiarity with trauma-informed care and the effects of domestic violence, child abuse, parental alcohol and/or substance abuse, and perinatal depression on child development, parenting, family, and general functioning, or willingness to be trained preferred.
• Demonstrates lived experience and a commitment to serving the perinatal population.
• Prior experience as a Community Health Worker, Peer Support Specialist or similar role a plus
• Bilingual preferred . Ability to converse, write, and translate in English and Spanish.

Responsibilities

• Care Management and Coordination of Community Services 55%
• Member Engagement, Screening & Assessment 15%
• Community Outreach 25%
• Meetings and Trainings 5%

Benefits

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level