eBay and Case Specialist

Salt and Light•Urbana, IL

16d•$19

About The Position

Reporting to the Receiving & Processing Manager and Receiving & Processing Assistant Manager, the eBay and Case Specialist helps fulfill our mission and vision by providing outstanding customer service to our customers, donors, volunteers, and all staff members. This position pays 18.50 per hour. Our eBay and Case Specialist is someone who loves people and is a highly motivated self-starter who is comfortable being part of a team. The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers.

Requirements

Work well with a diverse group of staff, customers, and volunteers
Work efficiently in a team and individually
Self-starter and solution-focused
Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia
Attention to detail
Ability to analyze customer flow and buying patterns to determine where merchandise should be sold
Excellent verbal and written communication skills
Excellent time management skills
Proficient with eBay (create engaging posts, seller’s hub, and eBay policies)
Proficient with Microsoft and Gmail
Ability to research and verify merchandise
Ability to lift 50 lbs. or more with assistance

Responsibilities

Ensure a safe and welcoming environment for every employee, volunteer, and customer that reflects the grace and truth of Jesus.
Ensure the eBay room is clean and safe.
Ensure the case is clean, stocked, and merchandised.
Meet sales goals.