Earn Facilitator

Equus•Harrisburg, PA

13d

About The Position

Facilitates in-person and virtual job readiness and other program-related workshops for customers, clients and participants Manages workshop sign-up and sign-in process Tracks workshop attendance Creates monthly workshop calendar Recommends workshop content, including improvements Participates in workshop content development as needed Works with project leadership to evaluate the success of job readiness and other program-related workshops Manages a caseload of participants and provides counseling and mentoring Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals Maintains information about area resources and employers Ensures participant accountability and attendance; tracks and maintains employment retention goals Provides government agencies with prompt notification that a participant has lost or reduced hours of employment Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues Provides information to participants on available training and/or jobs that will lead to advancement Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level Additional duties as assigned

Requirements

Bachelor’s degree in human services, social services, education or related field preferred; An equivalent combination of acceptable related experience and training may be substituted on a year for year basis for the education requirement
Demonstrated ability to train and instruct in a group setting
Experience using videoconferencing systems (i.e. Webex, Zoom, etc.)
Strong computer skills
Strong verbal communication and customer service skills

Nice To Haves

Bilingual a plus

Responsibilities

Facilitates in-person and virtual job readiness and other program-related workshops for customers, clients and participants
Manages workshop sign-up and sign-in process
Tracks workshop attendance
Creates monthly workshop calendar
Recommends workshop content, including improvements
Participates in workshop content development as needed
Works with project leadership to evaluate the success of job readiness and other program-related workshops
Manages a caseload of participants and provides counseling and mentoring
Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks and maintains employment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
Additional duties as assigned