Early Learning Family Case Specialist

Think Together•Alum Rock, CA

9d•$26

About The Position

Early Learning Family Case Specialist Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support! GENERAL PURPOSE OF JOB: Under the general supervision of the Enrollment and Family Manager, the Early Learning Family Case Specialist is the first line contact with families interested and enrolling in the Think Together Early Learning program. The Early Learning Family Case Specialist performs outreach in the community and shares information about the program, the eligibility criteria, and the enrollment process with prospective families. The Early Learning Family Case Specialist is responsible for ensuring all enrollment and eligibility requirements are met, as well as the overall administrative maintenance and record keeping of files for assigned locations and participants. Additionally, the Early Learning Program Specialist will translate documents and conduct general clerical work associated with the child’s enrollment and participation in the program.

Requirements

Two years of experience working with children and parents or other related experience
High School diploma or GED equivalent
Ability to work well with people and a sensitivity to the needs of children and families.
Ability to present and speak in public - confidently and effectively represent Think Together
Computer skills and knowledge of Windows Excel and Word at an intermediate or advanced level
Ability to correctly and effectively communicate in written and oral English.
A California Driver's License, daily use of an automobile, and automobile liability insurance
Must pass background check.
TB test clearance to be renewed every two years.
Comply with immunization, background check standards and other required screenings as mandated by Human Resources
Bi literate in Spanish is required.
Reliable transportation is required to meet the needs of the position.
While driving is not a regular requirement of this role, employees who operate a personal or company vehicle for work purposes must maintain a valid driver's license and current auto insurance on file with HR.

Nice To Haves

6 units ECE (with a grade of “C” or better), preferred.

Responsibilities

Provide program information to families requesting childcare services.
Conduct outreach in the community - sharing information about the program by meeting with parents, holding registration fairs, guiding parents through the registration process, and enrolling families into the program, in compliance with enrollment requirements.
Conduct enrollment appointments with prospective families in a timely manner
Maintain and update waiting lists.
Monitor child absences and follow up with families, as needed.
Act as a resource and liaison to families, program, and providers.
Monitor attendance sheets from childcare and/or provider sites.
Maintain current enrollment records.
Understand and adhere to compliance requirements.
Monitor database and family files.
Maintain knowledge of all current requirements for families receiving subsidized care according to current regulations.
Accurately complete all assigned paperwork and documentation on a timely basis according to agency policies and procedures
Attend outside events for recruitment such as fairs, collaborative meetings.
Plan, coordinate, and participate in family recruitment efforts.
Provide family resources and monitor effectiveness.
May support teacher in the classroom setting to meet state, local regulations.
Other duties as assigned.
Actively participate with ideas and feedback during planning sessions geared toward the review and development of program plans.
Maintain an accurate inventory of program supplies and materials as well as submitting inventory detail as requested.
Purchase preapproved program supplies and materials as needed abiding by all Think Together set policies and procedures.
Maintain ongoing communication with parents to obtain information to better serve families and maintain program quality – including, but is not limited to, the distribution of programmatic materials and event announcements.
Encourage parents to attend and participate in workshops, meetings, and advisory committees.
Actively link parents/families and support them in their interaction with outside services as provided by ELP Leadership Staff
Facilitate workshops on early literacy strategies for parents as needed.
Maintain accurate/detailed records, facilitate meetings, and document referrals, including attendance sheets and enrollment packets.
Maintain confidential records for each family.
Act as a role model for the communities/sites assigned, fostering professionalism and leadership qualities while always upholding Think Together’s mission and values in positive regard.
Translate for non-English speaking parents; and assist parents with application for service as needed.
Maintain compliance with Think Together and District policies and procedures.
Participate in Think Together trainings and meetings as requested.
May be required to facilitate workshops.
Implements other human resource policies and procedures.
Attends regularly scheduled meetings and other meetings and trainings as requested.
Must be willing to work some evenings and weekends.
Must be willing to travel to off-site meetings and events.
Must be willing to travel for conferences and trainings.