Early Intervention (EI) Supervisor

Care Lync • Columbia, SC

1d

About The Position

The Early Intervention (EI) Supervisor is responsible for the direct supervision, performance management, and daily operational oversight of Early Intervention Service Coordinators/Case Managers. This role ensures services are delivered in compliance with IDEA Part C, BabyNet, Medicaid, and organizational standards while driving productivity, documentation quality, and family-centered practices. The EI Supervisor plays a critical role in staff development, service continuity, and risk mitigation.

Requirements

• Bachelor's degree in human services, Social Work, Early Childhood Education, or related field (master's preferred)
• Minimum of 3–5 years of experience in Early Intervention or similar human services programs
• Prior supervisory or lead experience preferred
• Working knowledge of IDEA Part C, BabyNet, and Medicaid requirements
• Strong organizational, communication, and leadership skills

Nice To Haves

• Experience supervising EI Service Coordinators or Case Managers
• Strong documentation review and compliance monitoring skills
• Ability to analyze productivity data and implement corrective strategies
• Conflict resolution and coaching experience
• Proficiency with electronic health records and case management systems

Responsibilities

• Supervise and support assigned EI Service Coordinators/Case Managers
• Monitor caseloads, service delivery, and unit productivity to ensure program targets are met
• Review documentation for accuracy, timeliness, and compliance with BabyNet and Medicaid requirements
• Provide ongoing coaching, mentoring, and corrective guidance to staff
• Conduct regular individual supervision sessions and team meetings
• Ensure timely initiation of services and prevent gaps in service delivery
• Respond to family concerns, service issues, and escalation events
• Collaborate with interdisciplinary teams, providers, and community partners
• Monitor weekly and monthly unit production by Service Coordinator
• Ensure adherence to established productivity and documentation standards
• Identify early warning indicators for performance or compliance risk
• Support staff with schedule planning, visit execution, and workflow efficiency
• Ensure compliance with IDEA Part C, BabyNet policies, Medicaid billing rules, and internal protocols
• Conduct documentation reviews and audits as required
• Ensure timelines for IFSP development, service initiation, and reviews are met
• Participate in corrective action responses and quality improvement initiatives
• Serve as a liaison between frontline staff and leadership
• Collaborate with managers and administrators to support program goals
• Assist with operational planning, workflow improvements, and system changes
• Foster a culture of accountability, professionalism, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees