About The Position

Do you want to build a truly worthwhile career? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org. BACKGROUND AND UNIT SUMMARY The World Bank Group is advancing a critical phase of its Information Technology Solution Digital Transformation. (One that places skills, roles, and people at the center of how impact is delivered.) In partnership with Human Resources, the Information Technology Solutions Vice Presidency, is developing a skills assessment initiative to strengthen the alignment between business priorities, digital capabilities, and workforce development and readiness. We are seeking agile, detail-driven professionals to support the execution of this assessment lifecycle within the Client Services (HRDC4) team. This role provides end-to-end coordination, oversight, and quality assurance for the organization’s IT skills assessment process. Ensure accuracy, consistency, and operational excellence in administering assessments, analyzing results, and supporting IT leadership in workforce planning and capability development decisions.

Requirements

  • Masters degree with 5 years of relevant experience
  • Strong understanding of IT capability frameworks, roles, and competencies.
  • Advanced Excel/Sheets, data analysis, and reporting skills; familiarity with BI tools (Power BI, Tableau).
  • Excellent stakeholder management, communication, and organizational skills.
  • Ability to manage ambiguity, tight timelines, and high-volume cycles.

Nice To Haves

  • Experience with organizational assessments preferred.

Responsibilities

  • Lead the planning, scheduling, and delivery of IT skills assessment cycles across all IT teams.
  • Maintain the assessment governance framework, documentation, standards, and process controls.
  • Ensure alignment with IT job architecture, capability models, and HR talent management practices.
  • Oversee the integrity, validation, and security of all assessment data.
  • Manage central databases, dashboards, and reporting templates.
  • Troubleshoot data discrepancies and drive continuous improvement to data collection methods.
  • Serve as the primary liaison between HR, IT leadership including ITSVP, Managers, Skills Assessment ITS Product Team and assessment vendors.
  • Provide clear communication regarding timelines, expectations, roles, and progress.
  • Facilitate issue resolution and provide senior-level advice on the administration process.
  • Produce consolidated reports for CIO, HR leadership, and Workforce Planning teams.
  • Translate assessment results into insights supporting workforce strategy, learning plans, and resourcing decisions.
  • Support the design and delivery of debriefs, dashboards, and presentations.
  • Coordinate with external vendor on platform performance, updates, and service-level expectations.
  • Lead user testing, enhancements, and configuration changes to the skills assessment tool.
  • Champion continuous improvement of the assessment lifecycle.
  • Recommend refinements to workflows, training materials, and communications to boost adoption and accuracy.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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