E&S Underwriting Manager, Renewal

Berkley • Scottsdale, AZ

94d • Onsite

About The Position

Located in our Scottsdale, AZ office or the western US, the Underwriting Manager, Renewal will oversee the underwriting support functions within the underwriting department and directly supervise the Renewal Underwriter team.
They are responsible for oversight of all workflows and processes in support of the renewal underwriting teams, including the training, mentoring and development of assigned staff to ensure that all work is processed within company established service standards and in compliance with company quality objectives.
The Underwriting Manager, Renewal will work closely with the Underwriting leadership team to implement and execute Aspire’s Commercial Underwriting strategy to drive profitable growth and achieve business unit objectives.

Requirements

• Bachelor’s degree preferred and 5 plus years related insurance experience; or equivalent combination of education and experience.
• Must have strong customer service background in a professional environment.
• Entrepreneurial qualities, such as trying innovative solutions, resiliency to change and recognizing what is most important to get done.
• Fosters teamwork and provides welcoming open, honest, respectful and constructive feedback.
• Ability to work independently and in a team environment.
• Ability to communicate effectively.
• Demonstrated strong written and verbal communication skills.

Responsibilities

• Evaluate, accept, reject or modify risks within established underwriting guidelines and authority. Comply with company policies, procedures and rating plans when evaluating and managing risk.
• Responds to internal and external client inquiries.
• Monitor the workloads of Renewal Underwriters and make appropriate adjustments as needed to ensure all transactions are processed within company established service standards.
• Monitors the workflow queues and moves work appropriately among team to ensure all work is being processed. within the set department SLA times.
• Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives.
• Provide subject matter expertise on systems, processes and procedures.
• Serve as the first point of contact for assigned team members as well as a referral authority as needed for the Renewal Underwriting team.
• Coach, train and mentor the Renewal Underwriting team including training of new hires and ongoing/continuing education of existing staff. Provide situational coaching and mentoring.
• Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting functions. Works with underwriting management to update processes, guidelines, procedures, workflows and training materials as needed.
• Performs research on issues and analyzes data to provide proposed solutions. Escalates proposed solutions to issues impacting performance of the Renewal Underwriting team.
• Participate in quality control reviews of staff on a regular and ongoing basis. Provide appropriate training and guidance to team as a result of the outcome of the quality control reviews.
• Work with the Core Underwriting Leadership to ensure underwriting objectives are being met.
• Operates according to underwriting authority as granted by Chief Underwriting Officer/Associate Vice President.
• Make sound risk and pricing decisions that achieve profitable loss ratios.
• Review team’s quality audits and refer to underwriter based upon authority granted.
• Recognize and create cross-selling opportunities for other company products when appropriate
• Works with team to boost morale, be a role model, and provide positive reinforcement.
• Continues to increase underwriting knowledge and skills. This may be done through formal education (AINS, ASLI, CPCU, CIC).
• May perform other functions as assigned.

Benefits

• Aspire offers Medical, Dental and Vision coverage. Our onsite Scottsdale, AZ Wellness Center and companywide Employee Assistance Program are free to employees and are here to support your overall well-being. Our flexible work schedule with a work-from-home day means you can balance work and life like a pro.
• Our Health Savings Accounts have automatic company contributions if you sign up, and we offer Flexible Spending Accounts, STD, LTD, life insurance policies, and more. Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan – investing in your future has never been so rewarding.
• We've got you covered with competitive paid time off, paid sick time, and 12 weeks of paid parental leave. Plus, you get paid holidays, a floating holiday, and paid volunteer time – because giving back to the community is important to us at Aspire!
• Come grow with us! Level up with company sponsored conferences, tuition assistance, and industry-related education and exams. We have many internal promotional growth opportunities – because we believe in growing together.
• We believe in working hard and playing hard. We embrace team building and are enthusiastic about sponsoring fun activities inside and outside of the office. Our Plum Benefits program gives you cost-free access to thousands of exclusive travel and entertainment discounts – it's like a VIP pass to fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees