E-Learning Support Specialist I

Grand Canyon University

3d•$40,000 - $45,000•Remote

About The Position

Join us at Orbis Education and begin a career in helping Nursing students succeed! The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually. At Orbis Education, we create partnerships with universities to expand their pre-licensure healthcare programs and produce thousands of highly trained graduates ready to enter the workforce. Employment is contingent upon the satisfactory outcome (as determined by the organization) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. Orbis Education is a wholly owned subsidiary of Grand Canyon Education. For more information about Grand Canyon Education, Inc., visit gce.com

Requirements

Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.

Responsibilities

Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.