E-commerce Strategy and Operations Manager, Amazon

Pixi Beauty•Los Angeles, CA

21d

About The Position

OUR COMPANY: As one of the fastest-growing independent beauty brands, Pixi Beauty has built an incredible worldwide reputation and is quickly becoming one of the most recognized brands in the industry. Your Role: You will play a pivotal role in amplifying our brand's visibility on Amazon. As an Amazon expert, your blend of analytical prowess and platform-specific know-how will elevate Pixi Beauty's digital presence and foster robust consumer connections.

Requirements

Minimum of 5 years of experience in digital sales or e-commerce, with a focus on managing Amazon listings.
Bachelor's degree in Digital Marketing, Business, or a related field.
Demonstrated expertise in Amazon marketplace management.
Proficiency in analytics tools and the ability to draw actionable insights from complex datasets.
Strong understanding of Amazon’s algorithms and search ranking factors.
Excellent verbal and written communication skills.
Adaptable, proactive, and keen to work in a dynamic environment.

Nice To Haves

Experience in the beauty industry is preferred but not mandatory.
Experience in using MS Office and familiarity with ERP systems like NetSuite is a plus.

Responsibilities

Daily Management: Oversee day-to-day operations for Pixi’s Amazon marketplace across all markets.
Product Listings: Optimize product listings to ensure high visibility and engagement on Amazon.
Issue Resolution: Navigate and resolve issues related to account standings, listing restrictions, or any Amazon-related challenges.
Content Creation: Collaborate with the creative team to produce high-quality visuals and content for Amazon listings.
Campaigns: Manage campaigns on Amazon to increase sales and brand visibility.
Brand Compliance: Ensure all listings align with Pixi's branding guidelines and adhere to Amazon-specific requirements.
Performance Analysis: Analyze performance metrics to strategize and implement improvements in listing quality.
Go-to-Market Strategy: Develop and launch a best-in-class Amazon go-to-market strategy.
Market Research: Research and identify new platform features and opportunities for Pixi Beauty products.
Growth Planning: Support quarterly strategic growth planning and present findings to the Senior Leadership Team.
International Expansion: Expand into Amazon markets globally at pace (1 market per quarter minimum).
Product Availability: Partner with the operations team to ensure timely product availability and order fulfillment for Amazon orders.
Performance Reports: Generate regular performance reports detailing sales volume, marketplace health, and customer reviews/feedback.
Customer Service Liaison: Liaise with customer service to address and resolve product or delivery issues highlighted by customers on Amazon.
Digital Marketing Integration: Work closely with the digital marketing team to cohesively advertise and promote products on Amazon.
Account Management: Collaborate with the EMEA account management team to ensure stock availability, pricing accuracy, and promotional consistency.
Insight Sharing: Share insights from Amazon analytics with the wider team to inform broader marketing and sales strategies.
Senior Management Collaboration: Work closely with the Senior Management Team to enable maximum growth.