E-Commerce-Shipper

Rappahannock Goodwill • Fredericksburg, VA

5d • Onsite

About The Position

Rappahannock Goodwill Industries (RGI) is searching for a n E-Commerce Shipper . This individual is responsible for performing a variety of duties that support Rappahannock Goodwill’s on-line sales of donated items

Requirements

• High school diploma or equivalent.
• Must be able to follow written and verbal instructions accurately.
• Must be a reliable team member that is aware of the work needs of others.
• Must be able to meet daily goals and timeliness with minimal supervision.
• Must consistently exhibit a professional image and a positive attitude.
• Familiarity with shipping software and technology (e.g., USPS, UPS, FedEx platforms).
• Must be able to provide continuous feedback for process improvements.

Nice To Haves

• At least 1 years’ experience working with people with disabilities.
• At least 1 years’ experience in shipping, warehousing, or a related field.
• Familiarity with E-Commerce platforms such as eBay and Amazon.
• Demonstrated experience and proficiency with shipping software and technology (e.g., USPS, UPS, FedEx platforms).
• Demonstrated experience and proficiency with E-Commerce platforms such as eBay and Amazon.
• Demonstrated experience and proficiency with inventory management systems.
• Demonstrated organizational and time management skills.
• Previous customer service experience.

Responsibilities

• Packs and seals customer orders securely to prevent damage during transit.
• Prints packing slips and labels, places postage to prepare for shipping, and adds insurance and signature requirements for all packages valued at $100 or more.
• Inspects items for damage or discrepancies before packing and escalates concerns to the supervisor.
• Ensures the right items are sent to the correct customer.
• Ships all outbound orders and sort shipments into the appropriate containers
• Maintains a defect rate of less than 2% on all shipped merchandise
• Collaborates with the E-Commerce team to meet shipping deadlines and resolve order issues.
• Organizes and maintains shipping supplies, ensuring adequate inventory levels.
• Transports product through the warehouse to the loading area.
• Occasionally interacts with customers for merchandise pickup.
• Occasionally picks items for shipping.
• Ensures proper housekeeping, and safety within their desk and work area.
• Adheres to safety protocols and company policies during all shipping operations.
• Perform other job duties as required.

Benefits

• In addition to pay and benefits, you will receive valuable training and experience.
• Join the Goodwill team and you will find more than a job…You will find a career with a cause!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED