E-Commerce Sales Consultant

Swickard Gresham LLC, d/b/a Gresham Toyota • Gresham, OR

4d

About The Position

The E-Commerce Sales Consultant is responsible for generating and nurturing leads through online channels, ultimately converting them into sales. This role combines digital marketing skills with a strong understanding of the automotive industry.

Requirements

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
• Education: High school diploma or equivalent.
• Experience: Previous experience in e-commerce, online sales, or digital marketing.
• Strong communication skills, both written and verbal.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Knowledge of the automotive industry and sales processes.
• Strong attention to detail and organizational skills.
• Paperwork Processing: Signing and filing necessary documents.
• Inventory Management: Assisting with inventory tasks, such as moving vehicles or preparing them for delivery.
• Ability to stand, walk, and sit for extended periods.

Responsibilities

• Lead Generation: Utilize various online platforms and tools to attract and generate qualified leads.
• Lead Qualification: Screen incoming leads to determine their interest level and potential fit for the dealership's inventory.
• Customer Communication: Engage with leads through email, phone, and online chat to provide information, answer questions, and build rapport.
• Sales Process: Guide leads through the sales process, from initial contact to closing the deal.
• CRM Management: Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.
• Inventory Knowledge: Stay up-to-date on the dealership's inventory and be able to effectively communicate the features and benefits of each vehicle.
• Online Marketing: Assist with managing the dealership's online presence, including website updates and social media campaigns.
• Other duties as assigned.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees