E-commerce Operation Specialist

Tenergy•Fremont, CA

38d•$50,000 - $70,000

About The Position

Tenergy has strong presence in both B2B and B2C sectors. We are looking for a new addition to our E-commerce team. This role focuses on listing management and optimization, performance Tracking and Analysis to ensure product listings are accurate, engaging, and performing effectively. The ideal candidate is detail-oriented, data-driven, and eager to learn the operational side of marketplace management.

Requirements

1+ years of hands-on eCommerce B2C retail experience with strong understanding of marketplace best practices, merchandising, and performance optimization.
1+ years of experience using a Content Management System (CMS) in an eCommerce environment.
Strong knowledge of B2C eCommerce fundamentals: UX, design principles, content management, analytics, SEO/SEM, order management systems, payment processors, fraud controls, tax basics, and warehouse operations.
Basic understanding of HTML for updating product pages and troubleshooting formatting issues.
Advanced proficiency with AI tools (for search optimization, content generation, product image/video creation, analytics) and Microsoft Office Suite (Excel, Word, PowerPoint).
Experience with social media platforms (Facebook, Instagram, TikTok, X/Twitter) and basic paid/organic marketing strategies.
Knowledge of email marketing platforms (Klaviyo, Mailchimp, HubSpot, etc.) including segmentation, automation, and performance measurement.
Familiarity with A/B testing methodologies and the ability to plan, execute, analyze, and apply insights to future campaigns.
Strong analytical mindset with ability to interpret data and make recommendations.

Responsibilities

Create, update, and optimize product listings across multiple online platforms, including the company website, Amazon, Walmart, and eBay.
Conduct advanced keyword research using SEO and AI-powered tools to enhance product visibility and conversions.
Develop high-quality product descriptions and leverage AI tools for copy optimization, search analysis, and competitor benchmarking.
Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy reconciliation, and RMA processing.
Collaborate closely with the design team to produce promotional materials, including AI-generated product images, lifestyle visuals, short-form videos, banners, landing pages, and campaign assets.
Coordinate, execute, and QA email deployments to ensure all elements (pricing, coupon codes, segmentation, links, UTM tagging) are accurate and functional.
Build, organize, and maintain email lists and customer segments to support targeted campaign initiatives, including subscriber acquisition, A/B testing, and lifecycle marketing.
Analyze marketing and sales performance data to create actionable insights, reports, and dashboards for management.
Monitor product listing performance and execute data-driven strategies to improve rankings, click-through rates, conversions, and category share.
Utilize AI and automation tools to streamline workflow, enhance productivity, and support daily operations.